Dealership Experience
4 yrs, 4 mos
Languages Spoken
English
120 Reviews
Write a Review120 Reviews of Melanie Tucker
July 16, 2023
Very disappointed. I wrote a good review 2 years ago. This time they told us we needed to replace the cabin filter. If they had looked, they would have seen it was new. I wrote a good review 2 years ago. This time they told us we needed to replace the cabin filter. If they had looked, they would have seen it was new. They overfilled the oil. Replaced a chrome cap with a plastic one. Didn't check the tire tread. When we called the service manager, he didn't seem to care. More
July 15, 2023
I got a same day service appointment and they got it in on time and out early. The price was lower than quoted too! Too good to be true? Nope. True story. Same day, early delivery, below cost. Way to on time and out early. The price was lower than quoted too! Too good to be true? Nope. True story. Same day, early delivery, below cost. Way to go SVT! More
Other Employees Tagged: Robert Beyer, Mark Retherford
July 09, 2023
First guy told me I can't put 10-ply tires on my new 4runner. That's a lie. I told them to take my spare off. They rotated the spare!!!! I was angry. Took a long time to find my warranty paperwork. They 4runner. That's a lie. I told them to take my spare off. They rotated the spare!!!! I was angry. Took a long time to find my warranty paperwork. They wanted to chard me for a new tire. Last... I was there 2 hours and 20 minutes. NO APOLOGIES More
Other Employees Tagged: Edwardo Mendez
July 08, 2023
I can always count on Sierra Toyota to get the job done quickly and reliably. Even though the Service Department is usually busy I can count on them to get my services done in a timely manner. I'm counting quickly and reliably. Even though the Service Department is usually busy I can count on them to get my services done in a timely manner. I'm counting on them to keep both my Toyotas running for years to come! More
Other Employees Tagged: Austin Fornof, Jared Pangus, Staci S.
July 08, 2023
I have been a very happy customer for many years. Aways had excellent service every time I come in for service. Keep up your Aways had excellent service every time I come in for service. Keep up your More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Jared Pangus, Lynn Burns, Adam Valencia, Mark Retherford, Staci S. , Edwardo Mendez
June 25, 2023
The dealership including the waiting area are clean and well kept. The wait time is considerably less than other many other dealerships. Oh yes they have a clean and well stocked refreshment area. well kept. The wait time is considerably less than other many other dealerships. Oh yes they have a clean and well stocked refreshment area. More
Other Employees Tagged: Austin Fornof, Emily Magana, Staci S.

