Melanie Sloan | Page 4

Collision/Body Shop Review We have purchased 4 vehicles from Strickland Chev since 1999. The sales representatives and the service dept have delivered very good service to date. We have purchased 4 vehicles from Strickland Chev since 1999. The sales representatives and the service dept have delivered very good service to date. My recent interaction with the Body Shop for extended repairs was very impressive. Mr. Julian Martinez handled my claim--he was professional, courteous, and demonstrated excellent communication skills keeping us updated with information to get repairs resolved as well as providing us with the progress of the repairs. In addition, Ms. Melanie Sloan was thorough and helpful with the completion of the paperwork process. Overall, we are very satisfied with the quality of work on my vehicle and the manner in which it was handled. (Brooks), 5/31/16) More

Report | Print

2007 Toyota Camry excellent service and would definetly recommend dealership. julian and melanie were awesome! anytime i needed help they were available. i appreciate t excellent service and would definetly recommend dealership. julian and melanie were awesome! anytime i needed help they were available. i appreciate the help. excellent quality work. More

Report | Print

Couldn't have asked for better service!! My car was broken into and my rear driver's side window was smashed this past Saturday. Safelite could not see me until Thursday. I called Strickland' My car was broken into and my rear driver's side window was smashed this past Saturday. Safelite could not see me until Thursday. I called Strickland's body shop to see if I could get a temporary fix until Safelite could get to me. Mario answered my call and was SO helpful! He told me to bring my car over and he would put a temporary fix on my window. I bought the car there and was in and out in about 10-15 minutes! Mario then told me there was a person at Strickland that could replace my window probably the next day and he would call him and call me back in the morning if I was interested. He took my number and next morning called me before 9am to let me know that my window could be fixed. The glass was ordered, I went to the shop that afternoon and in less than an hour Mario was calling to let me know my car was ready!!! Talk about one happy girl! The service was professional, efficient, and reasonably priced. Thanks again Mario and thanks Melanie for handling my paperwork!! Candice P. More

Report | Print

Excellent dealership We have been customer since the early 90's. They have been an excellent dealership for service and sales. I always recommend this dealership to my fri We have been customer since the early 90's. They have been an excellent dealership for service and sales. I always recommend this dealership to my friends. More

Report | Print

Really pleased and surprised The right rear door on the company's 2005 Chevy van could not be opened. The connection between the latch and the handle had come apart. Richard Schmi The right rear door on the company's 2005 Chevy van could not be opened. The connection between the latch and the handle had come apart. Richard Schmidt referred the problem to a technician (Russ) who fixed the problem right away. I really appreciate the fast service. More

Report | Print

Excellent experience!! Brought my 2012 SRT Challenger in for my door being out of alignment. Julian Martinez took my my car in the back and had it knocked out in 15 mins! I Brought my 2012 SRT Challenger in for my door being out of alignment. Julian Martinez took my my car in the back and had it knocked out in 15 mins! I highly recommend this body shop for high quality and prompt service. More

Report | Print

Great Experience! I stopped by for an estimate to repair my SUV. Mario inspected my car, ordered the part and had it ready the next day! Extremely professional, friendl I stopped by for an estimate to repair my SUV. Mario inspected my car, ordered the part and had it ready the next day! Extremely professional, friendly and the repair was reasonably priced. I will definitely return when I need service! Linda B More

Report | Print

Body Shop and servce department excellet customer service Always willing to help Mario took my vechile to be looked at for a minor issue and was able to fix without a charge. Saves customers unnecessary charg Always willing to help Mario took my vechile to be looked at for a minor issue and was able to fix without a charge. Saves customers unnecessary charges. Always look at problems in and out before estimation of charges. I come all the time when things happen since moving here in 2013. Never brush me off. Guys are helpful and cheerful all the time. More

Report | Print

Body Shop - repairs on a VW My cousin backed into my VW Jetta. I was nervous about taking it to a Chevy Dealership for repairs - but I will never use anyone else if I ever need My cousin backed into my VW Jetta. I was nervous about taking it to a Chevy Dealership for repairs - but I will never use anyone else if I ever need anything done. My car was finished within 4 days - it looks brand new. Mario and Melanie were extremely helpful and friendly - and patient while answering my questions and numerous phone calls. Mario even washed and detailed my car inside and out. I am extremely satisfied with the professionalism and level of customer service. (I can't comment on price because it was covered by insurance, but I'm sure it was reasonable as well.) More

Report | Print

Professional team with great support I recently got in my first fender bender and reached to Stickland Cheverlot. Julian at the centre looked at my car coordinated with the insurance comp I recently got in my first fender bender and reached to Stickland Cheverlot. Julian at the centre looked at my car coordinated with the insurance company with revised estimates. On the day of delivering the vehicle the process was smooth.. Malenie at front desk called the rental car and in no time I was on wheels again..The team worked seamlessly and was more reachable than the insurance co itself which took lot of pain out of the whole process. The vehicle was taken care of well too.. All in all Great service quality and support! I would highly recommend both Julian and Strickland Cheverlot !! More

Report | Print