Melanie Hurt

I called Ivan because I enjoyed working with him I purchased a blazer from him last year and wanted to work with him looking for another car to replace my truck purchased a blazer from him last year and wanted to work with him looking for another car to replace my truck More

by JERKYKING60 Verified Customer Verified Customer

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very friendly staff & melanie was extremely helpful & kind helping me find my next car! highly recommend :-) kind helping me find my next car! highly recommend :-) More

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I have purchased many cars from this dealership and always have been satisfied with the service. always have been satisfied with the service. More

by REDRWUT Verified Customer Verified Customer

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Melanie and the rest of the sales team at Hawk met my every expectation. They alleviated all the concerns I had from being an out of state buyer and Melanie even went the extra mile to pick me up from th every expectation. They alleviated all the concerns I had from being an out of state buyer and Melanie even went the extra mile to pick me up from the airport when I arrived to complete my transaction. Would definitely recommend. More

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Great experience. Melanie was very knowledgeable about the cars we were interested in. After our purchase she took time to explain all the features and how they work Melanie was very knowledgeable about the cars we were interested in. After our purchase she took time to explain all the features and how they worked. More

by CTKCYCLE Verified Customer Verified Customer

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I had a very pleasant experience at this dealership. Everyone was very nice and super helpful from the moment I walked in. Everyone was very nice and super helpful from the moment I walked in. More

by RACHELNOLAN3088 Verified Customer Verified Customer

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The dealership as a whole is fairly decent. Service area has treated me very well. My recent purchase seemed a bit less than that however. I was shown a new vehicle sticker which was to be t Service area has treated me very well. My recent purchase seemed a bit less than that however. I was shown a new vehicle sticker which was to be the vehicle I was going to purchase (due to the dealership having to transfer it from another dealer). When the vehicle arrov3d I was told it was a "managers" vehicle from a different location. While it had what was on the sticker, it also had almost 3000 miles on it and was still being sold as new, because it had never been titled I guess. I was also told by Rocco that I "should" get the paint and dent etc, protection plan on it. Once I agreed, he said, good, I already put it on there. Uh huh... it was already on the vehicle as the sticker for it was in the glove box. So, that whole interaction was a little shady. I also received an atrocious interest rate with zero negetionation on it, I wasn't even told what ot was until I went in to sign everything. I've been buying cars long enough to know these are not set in stone. Especially when buying extended warranties, which I did as well. Overall, the whole experience was rushed and felt like it wasn't fully transparent to me until it came time to sign everything. Am I unhappy? Not completely, but I'm also not completely happy with how things went down. Will I go there again? Undecided. More

by randy-novak Verified Customer Verified Customer

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Todd, Melanie, John, and Brian are fantastic at the work that they do !! They all were professional, knowledgeable, patient, and considerate to my needs with what I could afford in regards to my monthly pay that they do !! They all were professional, knowledgeable, patient, and considerate to my needs with what I could afford in regards to my monthly payment's. I would highly recommend anyone that's looking for a vehicle to do business with Hawk Chevrolet in Joliet !! More

by Brooklynn2012 Verified Customer Verified Customer

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I recently purchased a Cadillac XT5 from Hawk and I was very pleased with the results and process. Melanie was very knowledgeable, helpful, and responsive during the whole experience feom when I first vi very pleased with the results and process. Melanie was very knowledgeable, helpful, and responsive during the whole experience feom when I first viewed the car online, till after I drove it off the lot, even reaching out after the purchase to make sure everything was up to par! I would highly recommend Hawk and I thank Melanie's expertise! More

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The dealership was amazing but Melanie Hurt was beyond amazing! She knows her stuff and she was very informative on what we were looking for! I give her 10s across the board! I would recommend her for sur amazing! She knows her stuff and she was very informative on what we were looking for! I give her 10s across the board! I would recommend her for sure and to be honest I will be looking and asking for her on our next vehicle purchase! More

by LEAHMCNEELY6 Verified Customer Verified Customer

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