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Melanie Betancur

Overview Reviews (89) Inventory (273)

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Melanie Betancur

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

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4.5

89 Reviews

Overview Reviews (89) Inventory (273)

Languages Spoken

English

Spanish

4.5

89 Reviews

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89 Reviews of Melanie Betancur

August 06, 2025

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Employee Rating

I've experienced a more friendlier atmosphere with you're service reps.reporte. Melanie didn't bother to look in your enclosed waiting room service reps.reporte. Melanie didn't bother to look in your enclosed waiting room More

by Sanchezlorena20

Verified Customer

Recommend Dealer

Other Employees Tagged: Melanie Betancur

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August 02, 2025

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An oil change for 79. 99 when I paid 34.95 last August is disgusting and I will seek service elsewhere 99 when I paid 34.95 last August is disgusting and I will seek service elsewhere More

by Emilysparents

Verified Customer

Recommend Dealer

Other Employees Tagged: Melanie Betancur

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August 01, 2025

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Everyone is polite and professional. Making service appointments is a very simple process. Rescheduling is very convenient thank you Making service appointments is a very simple process. Rescheduling is very convenient thank you More

by MATTHEW_BELROSE07

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Vanessa Gonzalez, Steven Ferchak

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July 30, 2025

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They did an excellent job and the car was ready when they said it would be. said it would be. More

by LIND2712

Verified Customer

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Recommend Dealer

Yes

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July 18, 2025

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The service was fast and friendly but there is no working car wash at the service center to wash vehicles and my car wasn’t able to be washed after it was serviced, car wash at the service center to wash vehicles and my car wasn’t able to be washed after it was serviced, More

by kedawe27

Verified Customer

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Recommend Dealer

Other Employees Tagged: Steven Ferchak

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July 17, 2025

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The service center was rather clean and everyone working there was kind. Will be returning in the future. there was kind. Will be returning in the future. More

by npetrini

Verified Customer

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Recommend Dealer

Yes

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July 13, 2025

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Once again Melanie went above and beyond to assess my car’s problem, make a sound recommendation, get the part quickly, and get me in and out in the promised short window. So grateful car’s problem, make a sound recommendation, get the part quickly, and get me in and out in the promised short window. So grateful More

by John

Verified Customer

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Recommend Dealer

Yes

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Jul 15, 2025 -

The New Babylon Honda responded

Hi John, Thank you for taking the time to share your experience! We’re so glad to hear that Melanie once again delivered the exceptional service you’ve come to expect. We truly appreciate your trust and loyalty, and we’ll be sure to pass along your kind words to her. Looking forward to seeing you next time! Warm regards, The New Babylon Honda Service Team

July 10, 2025

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Dealership is fine. $350 to replace a key is usury. Honda rates a zero for maintenance pricing. $350 to replace a key is usury. Honda rates a zero for maintenance pricing. More

by Bill

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

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Jul 15, 2025 -

The New Babylon Honda responded

Hi Bill, Thank you for your honest feedback. We’re glad to hear your experience at the dealership was positive, but we completely understand your concerns regarding the cost of key replacement. Pricing on parts like keys is set by the manufacturer, and unfortunately, we’re limited in what we can control. That said, we always aim to provide transparent service and do our best to offer value wherever possible. We appreciate your business and hope to better serve you in the future. Best regards, The New Babylon Honda Team

June 02, 2025

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Was not good at all. .. online prices was very different than the prices when you get there... .. online prices was very different than the prices when you get there... More

by JRIVERA1872

Verified Customer

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Recommend Dealer

Other Employees Tagged: Kevin Falco, Vanessa Gonzalez, Steven Ferchak, Abraham Castillo, Vincent Caccavale

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May 28, 2025

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Melanie service adviser is top notch and very helpful and knowledgeable. She went out of way to keep me posted knowledgeable. She went out of way to keep me posted More

by JBRIDT

Verified Customer

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Recommend Dealer

Yes

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