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20 Reviews
Write a Review20 Reviews of Melanie Betancur
September 10, 2024
My salesman Kelvin Peralta knew his vehicles and options and explained them . He explained after asking my needs with vehicle choice . I felt like family as he introduced me to Jesus Ramirez his manager who and explained them . He explained after asking my needs with vehicle choice . I felt like family as he introduced me to Jesus Ramirez his manager who found options for my 2008 Ridgeline with 183000 miles trade in and other ways to save money . I the. Met with Jose Abreu who got me a great rate on Honda financing . I was given a we owe for things I wanted added “roof Racks “ and other things which were put on in less then a week with a loaner car offered and accepted for a few hours . I also got follow up phone calls to make sure I had no issues with learning my vehicle More
Other Employees Tagged: Jesus Ramirez, Kelvin Peralta
September 08, 2024
Have been a Honda customer since 1997 owning several Honda's. I am always greeted with courtesy and professionalism from the staff. Melanie always keeps me up to date on the progress of my vehicle whe Honda's. I am always greeted with courtesy and professionalism from the staff. Melanie always keeps me up to date on the progress of my vehicle when being serviced. She is a great asset to your department. The service Tech Rob is also a great mechanic as he informs me what is necessary for repairs and what is not. I will continue to be a customer of Honda and their service dept. Thank You to all. More
August 30, 2024
Melanie handled my problem as soon as I called and got me in a loaner right away. She’s exactly what top quality service should be. in a loaner right away. She’s exactly what top quality service should be. More
Other Employees Tagged: Francesco Allevato
August 23, 2024
Melanie was an angel sent from heaven. The center did not have a o2 sensor. I waited a week and called back and they had one. They took 2 days for an inspection. Melanie was personable The center did not have a o2 sensor. I waited a week and called back and they had one. They took 2 days for an inspection. Melanie was personable and apologetic. Give her a raise. But the tech center needs to do an inventory. More
August 19, 2024
Easy time, walked in and out in 15 minutes: car is above what they even talked about, love it what they even talked about, love it More
Other Employees Tagged: Kevin Falco, Vanessa Gonzalez, Juan Serrano , Hassan El-Nawasani, Frank
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