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Megan Kinney

Overview Reviews (286) Inventory (108)

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Megan Kinney

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Megan Kinney

Service Advisor

Piazza Acura of West Chester

1350 Wilmington Pike
West Chester, PA 19382

Started as a file clerk working through college. Attending West Chester University & commuting between classes to take care of dealership filing. 11 years with the company & 8 years service writing. Here to provide exceptional service with a smile.

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4.9

286 Reviews

Overview Reviews (286) Inventory (108)

Dealership Experience

13 yrs, 7 mos

Languages Spoken

English

4.9

286 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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286 Reviews of Megan Kinney

April 02, 2025

Dealership Rating

Employee Rating

Great to work with. Maintenance department is very helpful Omar and his boss were great I have ben with Piazza for 8 years Maintenance department is very helpful Omar and his boss were great I have ben with Piazza for 8 years More

by Garywensel

Trade-in Experience

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Brown, Omar Haque

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March 30, 2025

Dealership Rating

Employee Rating

Extremely friendly staff, very accommodating & knowledgeable. It was a great experience. Joe Gilmore, our Sales Consultant has gone above & beyond to make sure all of our questions were answered a knowledgeable. It was a great experience. Joe Gilmore, our Sales Consultant has gone above & beyond to make sure all of our questions were answered and we understood the technology in our new car. More

by EM.MARKS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Joseph Gilmore , Moe Mednini

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Mar 31, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that Joe and the team at Piazza Acura of West Chester provided such a friendly and informative experience. Thank you for sharing your positive feedback, and enjoy all the new technology in your car!

March 29, 2025

Dealership Rating

Employee Rating

Joe Gilmore has been great to work with. He’s always available if I have questions about my new MDX. He’s always available if I have questions about my new MDX. More

by Mr. Tuvoc

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Brown, Joseph Gilmore

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March 29, 2025

Dealership Rating

Employee Rating

My car was delivered with improper tire pressures and the wheels were in an in presentable condition wheels were in an in presentable condition More

by Mr. Tuvoc

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Angela Brown, Joseph Gilmore

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February 10, 2025

Dealership Rating

Employee Rating

I had a very positive experience with this dealership. Our salesperson, Immanuel was very courteous and knowledgeable. Our salesperson, Immanuel was very courteous and knowledgeable. More

by SLOGAN264

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Greaves, Robert Moffa, Bob Ruhno, Angela Brown, Suzi Hendrixson, Joseph Gilmore, Mark Deaver, Robert Felicetti

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Feb 10, 2025 -

Piazza Acura of West Chester responded

Thank you for sharing your positive experience with us at Piazza Acura of West Chester! We're glad to hear that Immanuel provided courteous and knowledgeable service. We appreciate your support!

February 07, 2025

Dealership Rating

Employee Rating

I was greeted by Joe upon entry and was pleasant to work with. Found a car I was interested in seeing and eventually decided to buy. Very happy with my purchase. with. Found a car I was interested in seeing and eventually decided to buy. Very happy with my purchase. More

by Onebusyd

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joseph Gilmore

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Feb 08, 2025 -

Piazza Acura of West Chester responded

Hi! We're delighted to hear that Joe made your experience at Piazza Acura of West Chester a pleasant one. Enjoy your car, and thank you for choosing us!

January 16, 2025

Dealership Rating

Employee Rating

I have been going to this dealership since 2010 when I bought my first Acura I have found that both the service and sales departments are friendly, helpful and responsive. bought my first Acura I have found that both the service and sales departments are friendly, helpful and responsive. More

by ROSATOV

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Suzi Hendrixson, Mark Deaver

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Jan 17, 2025 -

Piazza Acura of West Chester responded

Thank you for trusting the Piazza Acura of West Chester team with your sales & service needs! We're truly grateful for all of your support over the years and look forward to serving you for many more!

January 09, 2025

Dealership Rating

Employee Rating

Great dealership to work with. Ive bought a couple cars there. Bob Ruhno in sales and Megan in service are great. Ive bought a couple cars there. Bob Ruhno in sales and Megan in service are great. More

by PITTRPH2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Ruhno

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Jan 09, 2025 -

Piazza Acura of West Chester responded

Thank you for your loyalty and kind words about Bob and Megan! We're delighted to hear that you've had such positive experiences with us at Piazza Acura of West Chester and we look forward to serving you again in the future!

December 28, 2024

Dealership Rating

Employee Rating

Suzi and Robert were excellent. Megan in service top notch. The finance mgr almost blew up the deal by playing games. Megan in service top notch. The finance mgr almost blew up the deal by playing games. More

by spaugh19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Moffa, Suzi Hendrixson , Tamer

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Dec 30, 2024 -

Piazza Acura of West Chester responded

Thank you for sharing your experience with us! We're glad to hear Suzi, Robert, and Megan provided excellent service at Piazza Acura of West Chester. We'll address the feedback regarding the finance manager to ensure a smoother process in the future.

December 02, 2024

Dealership Rating

Employee Rating

The actual service was good and completed in a timely manner. Communication was good for both scheduling and updates throughout the day. manner. Communication was good for both scheduling and updates throughout the day. More

by MAFUERTES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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