Megan Kinney
Megan Kinney at Piazza Acura of West Chester
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Megan Kinney

Service Advisor

Piazza Acura of West Chester

1350 Wilmington Pike
West Chester, PA 19382

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4.9
285 Reviews

Started as a file clerk working through college. Attending West Chester University & commuting between classes to take care of dealership filing. 11 years with the company & 8 years service writing. Here to provide exceptional service with a smile.

Dealership Experience

13 yrs, 6 mos

Languages Spoken

English English

4.9

285 Reviews

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285 Reviews of Megan Kinney

March 30, 2025

Dealership Rating
Employee Rating

Extremely friendly staff, very accommodating & knowledgeable. It was a great experience. Joe Gilmore, our Sales Consultant has gone above & beyond to make sure all of our questions were answered a More

by EM.MARKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joseph Gilmore , Moe Mednini

Mar 31, 2025

Piazza Acura of West Chester responded

We're delighted to hear that Joe and the team at Piazza Acura of West Chester provided such a friendly and informative experience. Thank you for sharing your positive feedback, and enjoy all the new technology in your car!

March 29, 2025

Dealership Rating
Employee Rating

Joe Gilmore has been great to work with. He’s always available if I have questions about my new MDX. More

by Mr. Tuvoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Brown, Joseph Gilmore

March 29, 2025

Dealership Rating
Employee Rating

My car was delivered with improper tire pressures and the wheels were in an in presentable condition More

by Mr. Tuvoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Angela Brown, Joseph Gilmore

February 10, 2025

Dealership Rating
Employee Rating

I had a very positive experience with this dealership. Our salesperson, Immanuel was very courteous and knowledgeable. More

by SLOGAN264
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2025

Piazza Acura of West Chester responded

Thank you for sharing your positive experience with us at Piazza Acura of West Chester! We're glad to hear that Immanuel provided courteous and knowledgeable service. We appreciate your support!

February 07, 2025

Dealership Rating
Employee Rating

I was greeted by Joe upon entry and was pleasant to work with. Found a car I was interested in seeing and eventually decided to buy. Very happy with my purchase. More

by Onebusyd
Recommend Dealer
Yes

Other Employees Tagged: Joseph Gilmore

Feb 08, 2025

Piazza Acura of West Chester responded

Hi! We're delighted to hear that Joe made your experience at Piazza Acura of West Chester a pleasant one. Enjoy your car, and thank you for choosing us!

January 16, 2025

Dealership Rating
Employee Rating

I have been going to this dealership since 2010 when I bought my first Acura I have found that both the service and sales departments are friendly, helpful and responsive. More

by ROSATOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Suzi Hendrixson, Mark Deaver

Jan 17, 2025

Piazza Acura of West Chester responded

Thank you for trusting the Piazza Acura of West Chester team with your sales & service needs! We're truly grateful for all of your support over the years and look forward to serving you for many more!

January 09, 2025

Dealership Rating
Employee Rating

Great dealership to work with. Ive bought a couple cars there. Bob Ruhno in sales and Megan in service are great. More

by PITTRPH2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Ruhno

Jan 09, 2025

Piazza Acura of West Chester responded

Thank you for your loyalty and kind words about Bob and Megan! We're delighted to hear that you've had such positive experiences with us at Piazza Acura of West Chester and we look forward to serving you again in the future!

December 28, 2024

Dealership Rating
Employee Rating

Suzi and Robert were excellent. Megan in service top notch. The finance mgr almost blew up the deal by playing games. More

by spaugh19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Moffa, Suzi Hendrixson , Tamer

Dec 30, 2024

Piazza Acura of West Chester responded

Thank you for sharing your experience with us! We're glad to hear Suzi, Robert, and Megan provided excellent service at Piazza Acura of West Chester. We'll address the feedback regarding the finance manager to ensure a smoother process in the future.

December 02, 2024

Dealership Rating
Employee Rating

The actual service was good and completed in a timely manner. Communication was good for both scheduling and updates throughout the day. More

by MAFUERTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 25, 2024

Dealership Rating
Employee Rating

Joe is the ultimate pro. I think this is the third car I have bought from him, and I expect car #4 will be bought from Joe too. He provides such great attention to detail and More

by DAN@MEDIAONEPRODUCTS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Gilmore

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