Maximilian (Max) Hernandez
Maximilian (Max) Hernandez at Longo Toyota
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Maximilian (Max) Hernandez

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.8
35 Reviews

I enjoy working and servicing vehicles. I've obtained all my credentials for a Certified Technicians for Lexus. On my downtime, I enjoy playing guitar & piano along with being a Hot Wheel collector

Dealership Experience

4 yrs, 5 mos

Industry Experience

4 yrs, 5 mos

Specialties & Trainings

Associates Degree in Arts, General Technician

4.8

35 Reviews

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35 Reviews of Maximilian (Max) Hernandez

December 30, 2024

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Employee Rating

On our last service visit on December 26th for our 2011 Highlander a service list was sent with our son , we did not ask for brake inspection and tire rotation . we are disabled seniors that needed the a More

by alohakamimura
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Ayala

Dec 31, 2024

Longo Toyota responded

We know this matter important to you, which makes it even more important to us @ Longo Toyota. Our Service Manager, Rob McGuire tried reaching you today Dec 31, 2024 but was unsuccessful. He did leave his contact information on your voice mail. Please note our Service Dept will be closed on Jan 1, 2025 for New Years Day. We look forward to hearing back from you.

December 28, 2024

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Employee Rating

Great sevice, honest feedback and recommendations you can track with a dealer record and competitive pricing, get the price and take the time to compare if there is any doubt and you’ll see. More

by abesaint876
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 30, 2024

Longo Toyota responded

Thank you for your wonderful feedback! We appreciate you recognizing our honest recommendations, competitive pricing, and transparency. We always aim to provide our customers with the best service, and we're glad it made a positive impact. If you have any questions or need further assistance, feel free to reach out. We're here to help! Happy New Year and please hurry back - Team Longo

December 15, 2024

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Max was amazing and provided excellent service for my recent visit. Thank you Max! Keep up the great work! More

by melissamui
Service Price Transparency
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Recommend Dealer
Yes
Dec 16, 2024

Longo Toyota responded

Thank you for sharing your positive experience! We’re so glad to hear that Max provided excellent service during your recent visit. We’ll be sure to pass along your kind words to him. Keep up the great work, Max! Happy Holidays - Longo Toyota

December 08, 2024

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Great staff! They are very professional here and care about their customers! They took care of my truck for a recall and everything was done correctly! More

by jlobos23
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Recommend Dealer
Yes

Other Employees Tagged: Alex Ayala, Mandi Davis

Dec 09, 2024

Longo Toyota responded

Thank you so much for your fantastic review! We're so happy to hear that you had a positive experience with our team and that your truck’s recall was handled smoothly. At Longo Toyota, we take pride in providing professional service and ensuring our customers feel well cared for. If you need anything else in the future, don’t hesitate to reach out – we're always here to help!

December 05, 2024

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Service Asst manager was efficient, he answered all questions patiently. Car was finished in timely manner. More

by J.B.
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Service Communication
Recommend Dealer
Yes
Dec 05, 2024

Longo Toyota responded

Thank you for entrusting Max with your auto care needs. We appreciate your trust and look forward to serving you - Longo Toyota

November 20, 2024

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Excellent dealership advisor Max was professional and understanding definitely returning my vehicle to Longo Toyota More

by Biggs193
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Recommend Dealer
Yes
Nov 20, 2024

Longo Toyota responded

Thank you so much for sharing your kind words on DealerRater! We’re thrilled to hear that Max provided you with such professional and understanding service during your visit. Happy Holidays - Team Longo

November 13, 2024

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Longo is always helpful. Always satisfied with the work done on our car. We will continue to come to Longo for service. More

by vanessagomez9
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Recommend Dealer
Yes
Nov 13, 2024

Longo Toyota responded

We're honored to be your dealer-of-choice and please hurry back - Team Longo

November 05, 2024

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Longo Toyota is my go to place to service my vehicle. I bought my Toyota Corolla at this specific location. They have great service. More

by Daisy082809
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Recommend Dealer
Yes
Nov 05, 2024

Longo Toyota responded

Thank you so much for taking the time to leave such a kind review on DealerRater! We're thrilled to hear that Longo Toyota continues to be your go-to place for servicing your Toyota Corolla. It’s always our goal to provide top-notch service, and your feedback truly means a lot to us. We’re grateful for your continued trust in our team, and we look forward to assisting you with all your future service needs.

October 14, 2024

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Great customer service from Max! Prompt oils change & even a carwash…much appreciated. Highly recommended A+++ More

by marscrime
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Avino

Oct 14, 2024

Longo Toyota responded

Thank you for your kind feedback! We’re glad to hear that Max provided you with excellent customer service during your oil change. It's great to know you appreciated the prompt service and the car wash—we always aim to go the extra mile for our customers. Team Longo

September 18, 2024

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Employee Rating

They didn’t take too long fixing my car. I am satisfied with their service. More

by Itzel
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ayala

Sep 18, 2024

Longo Toyota responded

Thank you Itzel, for taking time out of your day to post online about your service visit @ Longo Toyota. We're humbled!

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