Maximilian (Max) Hernandez
Maximilian (Max) Hernandez at Longo Toyota
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Maximilian (Max) Hernandez

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.8
37 Reviews

I enjoy working and servicing vehicles. I've obtained all my credentials for a Certified Technicians for Lexus. On my downtime, I enjoy playing guitar & piano along with being a Hot Wheel collector

Dealership Experience

4 yrs, 6 mos

Industry Experience

4 yrs, 6 mos

Specialties & Trainings

Associates Degree in Arts, General Technician

4.8

37 Reviews

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37 Reviews of Maximilian (Max) Hernandez

February 04, 2025

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Employee Rating

Very clean very prompt and satisfying on the service a person gets , I my wife was very happy with her new car and I was very satisfied with the service department as we’ll . More

by Martin barajas
Service Price Transparency
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Recommend Dealer
Yes
Feb 05, 2025

Longo Toyota responded

Thank you for bringing your vehicle in for service and sharing your positive experience with us! We’re so glad to hear that both you and your wife were happy with the cleanliness, promptness, and overall satisfaction of our service. It’s wonderful to know that your wife is enjoying her new car, and that you were pleased with the service department as well. Team Longo

February 03, 2025

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Made an appointment, got there and was taken care immediately by Max who explained everything and gave me an ETA that was accurate. Received a call about getting my air filter replaced which I did. V More

by rosahz1
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Workmanship
Service Time
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Recommend Dealer
Yes
Feb 03, 2025

Longo Toyota responded

Thank you for sharing your experience! We’re so glad to hear that Max took such great care of you and provided clear communication with an accurate ETA. It’s also great to know that the air filter replacement was handled seamlessly. We truly appreciate your feedback and are thrilled to hear you’re satisfied with the service. Longo Toyota

December 30, 2024

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On our last service visit on December 26th for our 2011 Highlander a service list was sent with our son , we did not ask for brake inspection and tire rotation . we are disabled seniors that needed the a More

by alohakamimura
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Ayala

Dec 31, 2024

Longo Toyota responded

We know this matter important to you, which makes it even more important to us @ Longo Toyota. Our Service Manager, Rob McGuire tried reaching you today Dec 31, 2024 but was unsuccessful. He did leave his contact information on your voice mail. Please note our Service Dept will be closed on Jan 1, 2025 for New Years Day. We look forward to hearing back from you.

December 28, 2024

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Great sevice, honest feedback and recommendations you can track with a dealer record and competitive pricing, get the price and take the time to compare if there is any doubt and you’ll see. More

by abesaint876
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Recommend Dealer
Yes
Dec 30, 2024

Longo Toyota responded

Thank you for your wonderful feedback! We appreciate you recognizing our honest recommendations, competitive pricing, and transparency. We always aim to provide our customers with the best service, and we're glad it made a positive impact. If you have any questions or need further assistance, feel free to reach out. We're here to help! Happy New Year and please hurry back - Team Longo

December 15, 2024

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Max was amazing and provided excellent service for my recent visit. Thank you Max! Keep up the great work! More

by melissamui
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Recommend Dealer
Yes
Dec 16, 2024

Longo Toyota responded

Thank you for sharing your positive experience! We’re so glad to hear that Max provided excellent service during your recent visit. We’ll be sure to pass along your kind words to him. Keep up the great work, Max! Happy Holidays - Longo Toyota

December 08, 2024

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Great staff! They are very professional here and care about their customers! They took care of my truck for a recall and everything was done correctly! More

by jlobos23
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Recommend Dealer
Yes

Other Employees Tagged: Alex Ayala, Mandi Davis

Dec 09, 2024

Longo Toyota responded

Thank you so much for your fantastic review! We're so happy to hear that you had a positive experience with our team and that your truck’s recall was handled smoothly. At Longo Toyota, we take pride in providing professional service and ensuring our customers feel well cared for. If you need anything else in the future, don’t hesitate to reach out – we're always here to help!

December 05, 2024

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Service Asst manager was efficient, he answered all questions patiently. Car was finished in timely manner. More

by J.B.
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Recommend Dealer
Yes
Dec 05, 2024

Longo Toyota responded

Thank you for entrusting Max with your auto care needs. We appreciate your trust and look forward to serving you - Longo Toyota

November 20, 2024

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Excellent dealership advisor Max was professional and understanding definitely returning my vehicle to Longo Toyota More

by Biggs193
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Recommend Dealer
Yes
Nov 20, 2024

Longo Toyota responded

Thank you so much for sharing your kind words on DealerRater! We’re thrilled to hear that Max provided you with such professional and understanding service during your visit. Happy Holidays - Team Longo

November 13, 2024

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Longo is always helpful. Always satisfied with the work done on our car. We will continue to come to Longo for service. More

by vanessagomez9
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Recommend Dealer
Yes
Nov 13, 2024

Longo Toyota responded

We're honored to be your dealer-of-choice and please hurry back - Team Longo

November 05, 2024

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Employee Rating

Longo Toyota is my go to place to service my vehicle. I bought my Toyota Corolla at this specific location. They have great service. More

by Daisy082809
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Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Longo Toyota responded

Thank you so much for taking the time to leave such a kind review on DealerRater! We're thrilled to hear that Longo Toyota continues to be your go-to place for servicing your Toyota Corolla. It’s always our goal to provide top-notch service, and your feedback truly means a lot to us. We’re grateful for your continued trust in our team, and we look forward to assisting you with all your future service needs.

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