Maximilian (Max) Hernandez

Just left Longo Toyota and wow—what an incredible experience! Max took great care of me from start to finish. If you’re looking for top-notch service, he’s your guy. experience! Max took great care of me from start to finish. If you’re looking for top-notch service, he’s your guy. More

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Waiting area is large and clean. Long line even with appointment, but line moved quickly. Long line even with appointment, but line moved quickly. More

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I like coming to this dealership, the staff and employees are polite and very helpful. I always have a good experience dealing with Longo Toyota. I like the waiting room where I can do my work while waiting are polite and very helpful. I always have a good experience dealing with Longo Toyota. I like the waiting room where I can do my work while waiting for my car being serviced. More

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Max is the best service guy there He goes beyond the service that is needed service that is needed More

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Good experience everyone was very helpful and nice to talk to service department explain everything they were going to do on the car talk to service department explain everything they were going to do on the car More

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Service agent Max Hernandez was very helpful and nice. Waiting period was faster than usual Waiting period was faster than usual More

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Max had a positive, willing to assist attitude. He answered my questions and took care of me. He answered my questions and took care of me. More

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My first time to have service done at Longo Toyota and I was very satisfied with the prompt and courteous service provided by Max the service writer. My vehicle was serviced promptly with a short wait. was very satisfied with the prompt and courteous service provided by Max the service writer. My vehicle was serviced promptly with a short wait. More

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Every time I come for car service I don't mind waiting because of how much space there is around. If I get bored inside I go outside and take some sun and if I get tired of outside and my phone is dying I because of how much space there is around. If I get bored inside I go outside and take some sun and if I get tired of outside and my phone is dying I can always go inside and charge my phone next to some comfy chairs. The best part of coming in the mornings with them is You always get your complimentary tall hot coffee orrrrr just enjoy a Starbucks inside the dealership services are always fast and people are always kind More

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05-27-25 Service Date; Assisted by Max @ Desk # 25. Being female and working with the public for over 40years, 34 yrs. @ a high-demanding level, I know first hand that customer service can be challengi Being female and working with the public for over 40years, 34 yrs. @ a high-demanding level, I know first hand that customer service can be challenging; however Mr. Max was exemplary. He was diligently concise, respectful, and considerate. A professional. His communication skills are exemplary, specially when I asked questions about the service process and the recommended services. He included the timelines of when the services should be scheduled and why. Thank you! Mr. Max. I look forward to your assistance at my next Toyota Service Appointment. Respectfully, AC More

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