Max Martinez
Max Martinez at Westchester Toyota
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Max Martinez

Finance Manager

Westchester Toyota

2167 Central Park Ave
Yonkers, NY 10710

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42 Reviews

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Spanish Spanish

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42 Reviews

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42 Reviews of Max Martinez

May 25, 2024

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Employee Rating

Johnny Hernandez was our sales representative and he was very patient in dealing with this transaction. Prior to this he sold me a RAV4 which served my needs and met my expectations. It came to a point wher More

by maximusdelrio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 03, 2024

Dealership Rating
Employee Rating

Went to this dealership to finance my first car. Overall, it was a pleasant experience. My sales representative, Mario was well informed and patient with me when I asked questions. Additionally, the More

by Lizaida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Peguero, Mario Raposo

April 23, 2024

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Employee Rating

They were super helpful with everything we need to know about the car we purchased. More

by luz1963gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando Gonzalez

March 26, 2024

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Employee Rating

Fernando is extremely helpful and courteous! ! I love working with him. I also enjoyed working with Havic and Max. More

by Cristina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HERICK VEGA, Fernando Gonzalez

Apr 15, 2024

Westchester Toyota responded

Thank you for sharing your positive experience, Fernando, Havic, and Max appreciate your kind words! We're glad we could assist you and look forward to serving you again in the future.

June 03, 2021

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Employee Rating

The financier guy was rude, acted as if one was there to ask for handouts and used deceiving sales tactics, very unprofessional, and many other things I won’t say More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Pablo Diaz

Jun 07, 2021

Westchester Toyota responded

Hi there, we can assure your all of our staff are nothing but honest and professional people and would never treat a customer disrespectfully. We would love the opportunity to speak with you further about the situation you have mentioned, if you would please give our General Manager Frank Greco a call at 914-377-5030 when you have a moment, we would appreciate it. Thank you and we look forward to your call.

Jun 07, 2021

JD responded

Regardless of what you have to say, I stand by my review 1000% the only reason I would recommend somebody to that dealer is because of Max Martinez

November 04, 2020

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We brought Raw 4 LE. We found him cooperative. Honest and reliable. We found him very profession and sincere in dealing. He help us timely fashion. He is the main commitment. He took time explain all the in More

by Dr khokhar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Pedro Segura

Nov 05, 2020

Westchester Toyota responded

We hope you enjoy your new RAV4 and are happy to hear our team provided such an amazing experience Dr. Khokhar, thank you!

November 20, 2019

Dealership Rating
Employee Rating

I will would like to invite you and invite everyone to It’s been a great experience with Sam and westchester Toyota Thanks to his finance manager Carmen as well for getting me approved to be able to get More

by Tippytoesmoving
Recommend Dealer
Yes

Other Employees Tagged: Husam Almarji, Carmen Sanchez

Nov 21, 2019

Westchester Toyota responded

We're so happy to hear after all your searching you were able to get the vehicle you were looking for here at Westchester Toyota! Thank you for the amazing review and we hope to see you soon!

November 05, 2019

Dealership Rating
Employee Rating

Great answering all my questions worked with my budget and Im happy with my new purchase. It was a great 1st time experience buying a car i felt totally comfortable. I Also want to thank Sam GREAT peop More

by Mackenziecharles
Recommend Dealer
Yes

Other Employees Tagged: Marco insurance broker was a great help as well

Nov 06, 2019

Westchester Toyota responded

Thank you for the amazing review of us here at Westchester Toyota! We strive on excellent customer service and are happy to hear our staff was there to answer all your questions, and making you feel as comfortable as possible as we know how hectic this process can sometimes be. Thank you again and we hope to see you soon!

October 01, 2019

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Employee Rating

Wait time 2 hrs for oil change too long. Receipt says tire rotation per customer request but tire was in same place when I left. Ladies bathroom under renovation had to use men’s bathroom which was a 30 More

by Mimib
Recommend Dealer
No
Oct 09, 2019

Westchester Toyota responded

Hey there, we apologize for the strange experience you had with us here at Westchester Toyota. We strive for perfection and would like to hear more about what we can do to make it better. At your earliest convenience, please contact Mina Aziz, the General Sales Manager, at 866-498-4610. Thank you and we're looking forward to your call.

July 13, 2019

Dealership Rating
Employee Rating

Satisfied with my new vehicle. I really love it! Well, I came in to Toyota dealership searching for a new vehicle. The sales person Mr. Martinez helped me out with a new car that I was looking for r More

by Sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carmen Sanchez

Jul 23, 2019

Westchester Toyota responded

HI! Thank you so much for your excellent review of us here at Westchester, we're always happy to help! We hope to see you soon and enjoy your new car!

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