Mauro Valle
Mauro Valle at Clay Cooley Nissan
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Mauro Valle

Management

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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3 Reviews
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3 Reviews

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3 Reviews of Mauro Valle

January 15, 2025

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Employee Rating

I was disappointed with customer service after I purchased vehicle. Johnathan Rosales was great and I am grateful he took care of us. More

by fcedillo73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2025

Clay Cooley Nissan responded

Hello Fcedillo73, Thank you for sharing your feedback. We're glad to hear that Johnathan Rosales provided you with great service, but we apologize for the disappointment you experienced with our customer service after your vehicle purchase. Your experience is important to us, and we will work on improving our follow-up process to ensure all customers feel supported. We appreciate your input and hope to provide you with a better experience in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 20, 2024

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Employee Rating

The process of buying my new 2025 nissan sentra was smooth and a great experience thanks to Alexis and Mauro. More

by VALERIEDR98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 21, 2024

Clay Cooley Nissan responded

Hello Valeriedr98, thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan! Thank you for your kind words and this wonderful review about Alexis and Mauro! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 21, 2024

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Employee Rating

The service center was great as was my service advisor. The problem I did have is that I was referred to finance and sales because they didn’t show I had coverage to cover said service. I was offered to tr More

by TIGER1SKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Osuji

Aug 24, 2024

Clay Cooley Nissan responded

Hello Tiger1sky, we appreciate you taking the time to leave us this feedback. Reviews like this give us motivation and help us ensure we provide high-quality care. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 709-2000. We look forward to speaking with you and hope you will consider us again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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