Maurice Lopez

My experience with Murray Chrysler Dodge Jeep Ram was extremely disappointing. During the purchase process of 2 RAM, a 3500 and a 1500, the dealership's sales manager specifically offered us two months extremely disappointing. During the purchase process of 2 RAM, a 3500 and a 1500, the dealership's sales manager specifically offered us two months with no vehicle payments as part of the deal. However, when the paperwork was finalized, the contract reflected only one month. We brought this discrepancy to the dealership's attention because it did not match what had been promised by management. Instead of working toward a resolution, communication became increasingly difficult. Our calls were repeatedly ignored, and it felt like every attempt to discuss the issue was avoided. Rather than addressing our concerns or attempting to resolve the matter, we were simply told that if we wanted to pursue the issue further, we would need to speak with their lawyers. Customer service should not end once the paperwork is signed. If a dealership makes an offer during the sales process, customers should be able to trust that it will be honored or, at the very least, that the dealership will make a good-faith effort to resolve any discrepancies. Unfortunately, that was not our experience. Based on our experience, I strongly encourage anyone considering purchasing a vehicle from this dealership to carefully review every document before signing and ensure that all promises made by the sales staff or management are included in the written contract. More

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I told buddy what I was looking for payment wise and the exact truck I was looking for before my hour drive to the dealer and him and the Murray team made it happen! Buddy made me a great offer with a FREE exact truck I was looking for before my hour drive to the dealer and him and the Murray team made it happen! Buddy made me a great offer with a FREE fishing trip with my purchase of a new vehicle, who would turn that down?! Best experience I’ve had purchasing a vehicle. Murray family, THANK YOU! More

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Awesome dealership! They went above and beyond to make the deal. Dustin, our salesman was professional, courteous, and I would ask for him again. The management team m They went above and beyond to make the deal. Dustin, our salesman was professional, courteous, and I would ask for him again. The management team made it happen!!! Great group of professionals! Finance was great and not pushy!! This is my second vehicle I have purchased here, and I would come back again!! More

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Very easy smooth transaction. Delivery was great saved me a trip and my sales person Alex was Awesome Delivery was great saved me a trip and my sales person Alex was Awesome More

by jafconsultant75 Verified Customer Verified Customer

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They were clean and well organized. Very pleasant sales staff offering help and something to drink while we waited. Very pleasant sales staff offering help and something to drink while we waited. More

by stake4200 Verified Customer Verified Customer

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I enjoyed doing business with Murray dodge all the people are very pleasant to do business with and I would highly recommend anybody going their to buy their next automobile especially jeeps are very pleasant to do business with and I would highly recommend anybody going their to buy their next automobile especially jeeps More

by T.0829 Verified Customer Verified Customer

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Maurice Lopez was extremely knowledgeable and respectful. Before my arrival the day I bought my new truck, he had no issue sending me pictures of the available inventory. Before my arrival the day I bought my new truck, he had no issue sending me pictures of the available inventory. More

by apollopit Verified Customer Verified Customer

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Great people, Great atmosphere, very entertaining. They do what they can to make things go as smooth as possible! They do what they can to make things go as smooth as possible! More

by bmbryant03 Verified Customer Verified Customer

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Knowledgeable and easy to work with. They established a positive relationship and were easy to work with. Worked with the sales manager also. Both were well suited for their positions. They established a positive relationship and were easy to work with. Worked with the sales manager also. Both were well suited for their positions. More

by noflyman1 Verified Customer Verified Customer

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Easy to deal with courtesy cares about the costumers and the vehicle you want will go the distance for the customer the vehicle you want will go the distance for the customer More

by Stevo Verified Customer Verified Customer

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