125 Reviews
Write a Review125 Reviews of Matthew Wirth
December 11, 2024
The dealership was very clean. Everyone was kind and helpful. The service was done quickly and I was extremely satisfied. Everyone was kind and helpful. The service was done quickly and I was extremely satisfied. More
Other Employees Tagged: Brandon Lamb
December 05, 2024
I scheduled my service there with them which was a 10k mile inspection. I told them I would be waiting for the vehicle. The appointment was at 10, I got there at 9:50. I was told there wasn't much to t mile inspection. I told them I would be waiting for the vehicle. The appointment was at 10, I got there at 9:50. I was told there wasn't much to the inspection and it's pretty quick. I asked how long and told 2 hours. I'm not sure why it takes two hours if there's not much to it. And why make an appointment if you're waiting two hours for "not much too it." Other than that they were friendly and professional. next time I'll know to plan 2 hours though. More
December 01, 2024
Great customer service Very nice and professional service respectful to customers needs done more and beyond service respectful to customers needs done more and beyond More
Other Employees Tagged: Ronald Stevenson, Roger Bybee, Daijah Marsh-Macias, Brandon Lamb, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel
November 23, 2024
I was provided excellent service and everyone was extremely courteous and helpful throughout my purchase. I would highly recommend Niello to anyone. My salesperson Steve went above and beyond from th extremely courteous and helpful throughout my purchase. I would highly recommend Niello to anyone. My salesperson Steve went above and beyond from the moment I walked into the showroom. Thanks. More
Other Employees Tagged: Ronald Stevenson, Roger Bybee, Daijah Marsh-Macias, Brandon Lamb, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel
November 21, 2024
Matt Wirth was excellent! He was pleasant, respectful professional, knowledgeable, attentive and accommodating. He kept us informed throughout the entire process and delivered He was pleasant, respectful professional, knowledgeable, attentive and accommodating. He kept us informed throughout the entire process and delivered on everything that he had promised and then some. He went above and beyond anything that we have experienced at any other car service center. We came away completely satisfied with our experience and feeling like we had received maximum value for our money. This was the first time that we've had our car serviced at Niello VW and we were amazed at what a pleasant experience it was. We will definitely use Niello VW from now on for all of our cars' service needs because of Matt! The best customer service we have ever received by far! More
Other Employees Tagged: Sierra Bender did an excellent job as well!
November 20, 2024
Super professional and kept me updated through the process! He was very communicative when we found out a part would have to be ordered. He said he would call to schedule the work. I didn’t think he w process! He was very communicative when we found out a part would have to be ordered. He said he would call to schedule the work. I didn’t think he would follow up and we would be forgotten where I needed to follow up however he followed up. Excellent customer service! More
Other Employees Tagged: Brandon Lamb