Matthew Wirth
Matthew Wirth at Niello Volkswagen
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Matthew Wirth

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
148 Reviews
4.9

148 Reviews

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148 Reviews of Matthew Wirth

April 20, 2025

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Employee Rating

I would definitely return to this dealership to purchase another car. Everything from the sale of the vehicle to the servicing has been top-notch! More

by wendy.nugent
Service Price Transparency
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Recommend Dealer
Yes
Apr 20, 2025

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 19, 2025

Dealership Rating
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Matt was incredibly friendly and went out of his way to be helpful throughout the entire process. He was approachable, knowledgeable, and made sure all of my questions were answered. His positive attitude More

by mvc2naoh
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Apr 19, 2025

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 05, 2025

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BTW, this is the second review I have left. Not sure what happened to the first one. Regardless, my whole experience was great. Very fast, efficient, and thorough. The only reason I didn’t le More

by LORI_MITCHELL
Service Price Transparency
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Recommend Dealer
Yes
Apr 06, 2025

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 01, 2025

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Service help was outstanding, very informative and helpful. Speedy process and I was kept in the loop the entire way. More

by sailorrumbaugh
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2025

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 01, 2025

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I was greeted at the door and my appointment was Quick, Matt was friendly, helpful and knowledgeable. More

by VBRYN
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Lamb

Apr 01, 2025

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 15, 2025

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He is a very good writer. He knows VW. I always go to the Niello’s for service and to buy my cars. More

by COOLBRAD100
Service Price Transparency
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Recommend Dealer
Yes
Mar 17, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew and our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 12, 2025

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Very pro, smooth communication, I really had a good experience with this last service / repair More

by JEROMEBALLESTA
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2025

Niello Volkswagen responded

Jermone, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matthew met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 09, 2025

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Employee Rating

Matthew was able to come up with a solution to my squeaky brakes that I have been complaining about for two years! Changing to the new version of the pads has fixed what has been a terrible annoyance. Thank More

by TJACKS86
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 10, 2025

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad Matthew and our team were able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 01, 2025

Dealership Rating
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10 out of 10. Niello VW always takes care of each and every customer. I am a customer for life! More

by STAYLOR25
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 03, 2025

Niello Volkswagen responded

Thank you for taking the time to leave us a fantastic review. We appreciate your business here at Niello Volkswagen. We hope to see you again soon. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 21, 2025

Dealership Rating
Employee Rating

Matthew is a great communicator. He checked in with me regularly about the car and what repairs were needed and when it would be finished. I am very grateful for his attention to det More

by VJMAPPRAISALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Niello Volkswagen responded

Thank you for your kind words for Matthew and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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