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Matthew Wirth
Matthew Wirth at Niello Volkswagen
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Matthew Wirth

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
145 Reviews
4.9

145 Reviews

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145 Reviews of Matthew Wirth

April 01, 2025

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Service help was outstanding, very informative and helpful. Speedy process and I was kept in the loop the entire way. More

by sailorrumbaugh
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Recommend Dealer
Yes
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Apr 01, 2025

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 01, 2025

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I was greeted at the door and my appointment was Quick, Matt was friendly, helpful and knowledgeable. More

by VBRYN
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Lamb

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Apr 01, 2025

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 15, 2025

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He is a very good writer. He knows VW. I always go to the Niello’s for service and to buy my cars. More

by COOLBRAD100
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Recommend Dealer
Yes
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Mar 17, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew and our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 12, 2025

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Very pro, smooth communication, I really had a good experience with this last service / repair More

by JEROMEBALLESTA
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Recommend Dealer
Yes
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Mar 12, 2025

Niello Volkswagen responded

Jermone, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matthew met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 09, 2025

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Matthew was able to come up with a solution to my squeaky brakes that I have been complaining about for two years! Changing to the new version of the pads has fixed what has been a terrible annoyance. Thank More

by TJACKS86
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Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 10, 2025

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad Matthew and our team were able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 01, 2025

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10 out of 10. Niello VW always takes care of each and every customer. I am a customer for life! More

by STAYLOR25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano, Carlos Alvarenga, Scott Russo, Kristine Van Overeem, Ronald Stevenson, Brandon Lamb, Louis Phan, Pleajur Bryant, Tevin Saelee

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Mar 03, 2025

Niello Volkswagen responded

Thank you for taking the time to leave us a fantastic review. We appreciate your business here at Niello Volkswagen. We hope to see you again soon. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 21, 2025

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Matthew is a great communicator. He checked in with me regularly about the car and what repairs were needed and when it would be finished. I am very grateful for his attention to det More

by VJMAPPRAISALS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson, Brandon Lamb, Travis Cole, Brent Cooper, Steve Timmel

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Feb 21, 2025

Niello Volkswagen responded

Thank you for your kind words for Matthew and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 21, 2025

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matt explained everything so i understood everything that was happening and kept me updated. i appreciated the good customer service. More

by DEE.DEWEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Lamb

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Feb 21, 2025

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt and the team met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 17, 2025

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Todd Olmstead is the bomb! Matt Wirth is totally awesome! You need more like them! More

by SWISSGS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Todd and Matt met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 08, 2025

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Easy process. Matt was professional and kept me informed during the service. Happy with the experience overall. More

by GARRETT.LENOIR
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Recommend Dealer
Yes
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Feb 09, 2025

Niello Volkswagen responded

Hi Garrett: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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