Matthew Wirth
Matthew Wirth at Niello Volkswagen

Matthew Wirth

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
157 Reviews
4.9

157 Reviews

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157 Reviews of Matthew Wirth

June 19, 2025

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Very efficient and customer oriented. Wish you were located in Roseville or Rocklin. Appreciate your uber service. More

by donna.lunardini
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Recommend Dealer
Yes
Jun 19, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 18, 2025

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Ray was amazing. No pressure and made frequent calls to keep us updated on the release/arrival of the 2025 ID Buzz, Louis helped us choose which ID Buzz from the inc More

by CHRISIOAK
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Recommend Dealer
Yes
Jun 18, 2025

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 18, 2025

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I appreciate Niello VW and Matthew for resolving a code/fault error with our 2014 passsat. We were able to get the issue resolved in a timely manner. More

by AFISHER11
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Recommend Dealer
Yes
Jun 18, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 23, 2025

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Very service oriented. Grateful for the flexibility and communication. Keep up the great work. Thank you More

by TKRAIKER
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Recommend Dealer
Yes
May 23, 2025

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 23, 2025

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I've had an outstanding experience at the Arden location. The team is truly amazing—always helpful and consistently going above and beyond to take care of their guests. This is my second Volkswagen, and I co More

by REHNAZALI
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Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Ronald Stevenson, Louis Phan , Jacob

May 23, 2025

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 21, 2025

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Ez process from start to finish no hassle plus recommendations for future needs good customer service More

by HS_HAWKINS
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Recommend Dealer
Yes

Other Employees Tagged: Travis Cole

May 22, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 18, 2025

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Would definitely take my car there again. Very Polite and respectful. Car was cleaned when I got it back. Thank you. More

by RACHARLEY57
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Recommend Dealer
Yes
May 18, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 07, 2025

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Great Service. Matt was super personable and easy to work with. Would definitely recommend to family and friends. More

by CBKROSADO
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Recommend Dealer
Yes
May 07, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 02, 2025

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Employee Rating

Matt Wirth is very courteous and helpful and available to help me. I especially receiving a loaner car for almost one week. My car was washed and clean when I picked it up. More

by dorothylapera4
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Recommend Dealer
Yes
May 03, 2025

Niello Volkswagen responded

Dorothy, thank you for your very kind review. Matt and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 25, 2025

Dealership Rating
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I typically stay at this dealership while my car is being serviced as they have a really comfortable waiting area that has workspaces, WIFI, good coffee and a TV. More

by RICHARD.JOY
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2025

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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