This is my fifth car with you guys since 2018.
During Covid, I was contacted several times during the week, for months on end, borderline harassed by this dealership, to trade my car in because no
During Covid, I was contacted several times during the week, for months on end, borderline harassed by this dealership, to trade my car in because no cars were selling .I bought a new crv two weeks ago at an agreed upon price with my salesman Matt. $100 more a month for a lesser option model but it is what it is. A week later I told Matt my mother, who is on a fixed income , that she wants a HRV sport and has a trade in. Over 5,000 dollars down and he still wanted $400 a month for a $30,000 car. Obviously loyalty doesn’t run deep with this company. I have three years to get over it but I think I will try another dealership when the time comes.
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by EDG313
Verified Customer
Verified Customer
Feb 01, 2025 -
Honda Universe responded
Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.
This is my second purchase of a new car from Honda
Universe. My salesman Matt is the absolute be best
ThankWill only purchase here
Universe. My salesman Matt is the absolute be best
ThankWill only purchase here
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by Jella810
Jan 21, 2025 -
Honda Universe responded
Thank you for your loyalty and kind words! We're thrilled to hear Matt provided you with such an exceptional experience. We look forward to assisting you with your future purchases at Honda Universe!
We had a good experience.
Everyone was very helpful. Matt was great as always. Thanks.
Everyone was very helpful. Matt was great as always. Thanks.
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by TIFFANY.STABILE31
Verified Customer
Verified Customer
Jan 05, 2025 -
Honda Universe responded
Thank you for sharing your experience! We're so glad to hear Matt and the team made your visit enjoyable. We truly appreciate your kind words and look forward to assisting you again in the future!
Professional sale representative, along with the
financial team. Great presentation on the vehicle that I purchase, sales representative made sure that all documents were explained and handle in a p
financial team. Great presentation on the vehicle that I purchase, sales representative made sure that all documents were explained and handle in a personal and confidential manner. Dealership was clean and well staged.
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by CYNDAV57
Verified Customer
Verified Customer
Nov 26, 2024 -
Honda Universe responded
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our professional sales and financial teams. We take pride in ensuring that our customers receive clear, personalized service in a clean, welcoming environment. We appreciate your trust in us and look forward to assisting you again in the future!
Great dealership.
Matt is an awesome salesman with an easy manner and tons of knowledge.
Matt is an awesome salesman with an easy manner and tons of knowledge.
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by CANDOLINO0
Verified Customer
Verified Customer
Other Employees Tagged:
Ian Hanlon
, Michael Bendar, Nicholas Biello
Nov 17, 2024 -
Honda Universe responded
Thank you for the great review! We’re thrilled to hear that Matt made your experience so positive with his knowledge and easy-going approach. We appreciate your kind words and are happy to know that our dealership met your expectations. We look forward to assisting you again in the future!
Matt VanPelt did excellent job getting me the car I
wanted at price that worked for me.
My rating for Matt is 10
wanted at price that worked for me.
My rating for Matt is 10
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by HSININSKI
Verified Customer
Verified Customer
Nov 14, 2024 -
Honda Universe responded
Thank you for your feedback! We're thrilled to hear that Matt was able to help you find the perfect car at the right price. We appreciate your 10/10 rating and are glad you had such a great experience!
Customer service was excellent!
I have purchased two vehicles from this dealership and I highly recommend them.
I have purchased two vehicles from this dealership and I highly recommend them.
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by MICHAELGEIST87
Verified Customer
Verified Customer
Nov 09, 2024 -
Honda Universe responded
Thank you so much for your continued trust in us! We're thrilled to hear that your experience was excellent. We truly appreciate your recommendations and look forward to serving you again in the future!
Dealership was helpful, informative and friendly.
Would recommend to family and friends for their Honda inquiries
Would recommend to family and friends for their Honda inquiries
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by MARTED0
Verified Customer
Verified Customer
Oct 25, 2024 -
Honda Universe responded
Thank you for your kind words! We’re delighted to hear that you found our team helpful and friendly. Your recommendation means a lot to us, and we look forward to assisting your family and friends with their Honda needs!
Straight forward process, very accommodating staff
members, Matt Van is the man he would do everything he could to help you.
members, Matt Van is the man he would do everything he could to help you.
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by M A.SAMRA
Verified Customer
Verified Customer
Oct 19, 2024 -
Honda Universe responded
Thank you for your kind words! We're glad to hear you had a straightforward experience and that Matt went above and beyond to assist you. We appreciate your support and look forward to serving you again!
I’ve had such a great experience with this dealership as
a matter of fact I purchased 3 vehicles in a week.
a matter of fact I purchased 3 vehicles in a week.
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by JIAVARAS
Verified Customer
Verified Customer
Sep 24, 2024 -
Honda Universe responded
Wow, that’s amazing! We’re thrilled to hear you had such a great experience with us and that you chose to purchase three vehicles in just a week! Thank you for your trust and support. We’re always here to help you with any future needs, and we hope you enjoy your new vehicles!