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Matthew Purvis
Matthew Purvis at Big Star Cadillac
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Matthew Purvis

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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5.0
14 Reviews

•Bilingual sales associate! Hablamos español! •Looking to serve with honesty and integrity •Eagle Scout! •Outdoorsman and adventurist!

Dealership Experience

7 mos

Industry Experience

2 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

5.0

14 Reviews

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14 Reviews of Matthew Purvis

December 22, 2024

Dealership Rating
Employee Rating

Big Star is a nice place. The staff is very friendly. We were greeted quickly. The car was spotlessly clean. More

by Craftingbyknight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

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December 16, 2024

Dealership Rating
Employee Rating

Both the dealership and the staff were very accommodating and professional to me and my son. More

by aamadrid350
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
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Dec 16, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 27, 2024

Dealership Rating
Employee Rating

I had a great buying experience with Big Star Cadillac in Clearlake. Matthew was great to work with. More

by Czoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

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Nov 27, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 26, 2024

Dealership Rating
Employee Rating

So polite listened to what I wanted and deal was closed quickly. Very happy with my experience with them and will purchase again with them when the time comes More

by Debbie
Purchase Time
Recommend Dealer
Yes
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Nov 26, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 28, 2024

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Employee Rating

I am pleased with the sales staff, process, and quality of the vehicle. I would return in the future if I were to purchase another Cadillac. More

by Msn669
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 29, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 27, 2024

Dealership Rating
Employee Rating

From the inquiry online, to the purchase itself, everyone was very friendly and helpful. Our salesman Mathew Purvis did a fantastic job and was very knowledgeable about the car. He found the exact things I a More

by CAMERONGUERRERO62
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Amie Gulli

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Oct 28, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 18, 2024

Dealership Rating
Employee Rating

Matthew made buying a vehicle an experience! !! He is definitely a superstar salesman, he got our business for life. More

by jew200486
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 23, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 16, 2024

Dealership Rating
Employee Rating

Professional and courteous. Xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xx More

by romerotxlaw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

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Oct 23, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

September 29, 2024

Dealership Rating
Employee Rating

Best buying experience we have ever had ! !! Matthew is a great salesman will purchase through him from now on ! More

by jew200486
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 30, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 29, 2024

Dealership Rating
Employee Rating

The dealership is clean, process was fairly easy. I do not like having to state multiple times that I do not want specific add ons, warranty, etc. More

by severien78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raven Rasberry , Jason Ramsland , zzJune zzBarron

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Sep 30, 2024

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

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