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Matthew Purvis
Matthew Purvis at Big Star Cadillac
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Matthew Purvis

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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5.0
10 Reviews

•Bilingual sales associate! Hablamos español! •Looking to serve with honesty and integrity •Eagle Scout! •Outdoorsman and adventurist!

Dealership Experience

6 mos

Industry Experience

2 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

5.0

10 Reviews

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10 Reviews of Matthew Purvis

October 28, 2024

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Employee Rating

I am pleased with the sales staff, process, and quality of the vehicle. I would return in the future if I were to purchase another Cadillac. More

by kristimhawkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 29, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 27, 2024

Dealership Rating
Employee Rating

From the inquiry online, to the purchase itself, everyone was very friendly and helpful. Our salesman Mathew Purvis did a fantastic job and was very knowledgeable about the car. He found the exact things I a More

by CAMERONGUERRERO62
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Amie Gulli

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Oct 28, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 18, 2024

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Employee Rating

Matthew made buying a vehicle an experience! !! He is definitely a superstar salesman, he got our business for life. More

by jew200486
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 23, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 16, 2024

Dealership Rating
Employee Rating

Professional and courteous. Xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xx More

by romerotxlaw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

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Oct 23, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

September 29, 2024

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Employee Rating

Best buying experience we have ever had ! !! Matthew is a great salesman will purchase through him from now on ! More

by jew200486
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 30, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 29, 2024

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Employee Rating

The dealership is clean, process was fairly easy. I do not like having to state multiple times that I do not want specific add ons, warranty, etc. More

by severien78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raven Rasberry , Jason Ramsland , zzJune zzBarron

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Sep 30, 2024

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

September 08, 2024

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Employee Rating

We did not physically come in to the store, but purchased the Cadillac sight unseen. We spoke with Matthew. More

by JULIE MERRICK
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 09, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 01, 2024

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Employee Rating

Great service very knowledgeable staff and the coffee machine was very nice. I am sold More

by shawn.m.muir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pierce, Keith Mujica, Ainsley Roark, Raven Rasberry

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Sep 02, 2024

Big Star Cadillac responded

Thank you for your kind words. We are delighted that you had a great experience with our team. We look forward to serving you again. Happy motoring

August 23, 2024

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Employee Rating

I was treated with the utmost respect and courtesy. Felt as if I was with family. More

by DRO.GARZA80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz, Charles Jackson, Denise Beyner-Stanley, Bobby Miller, Casandra Gonzalez

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Aug 23, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 03, 2024

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Employee Rating

Amazing experience appreciate everything they did for me would highly recommend them to anyone thank you More

by jeffstevens2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica, Kevin Sonnier

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Aug 05, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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