Matthew Moon

The Ourisman service team at Ourisman CDJR in Clarksville, Maryland is superb!!! After completing the service appointment for my Dodge Durango, all the known issues were resolved and recommende Clarksville, Maryland is superb!!! After completing the service appointment for my Dodge Durango, all the known issues were resolved and recommended maintenance was performed. I highly recommend this dealership to people looking for a five star dealership purchase and subsequent five star service experience. More

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Great Service from the whole team. My service advisor is very helpful and and explained well on the things that needs to be done. My service advisor is very helpful and and explained well on the things that needs to be done. More

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top tier customer service - would highly recommend! Very professional staff willing to help out. Jeep now runs great and we couldn't be happier! Will use them again. professional staff willing to help out. Jeep now runs great and we couldn't be happier! Will use them again. More

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I’ve got a 2003 Dodge Ram 4x4 with one hundred and fifty thousand miles on the hemi engine. I always have the dealership service the truck because they are through when checking it out which keeps you from thousand miles on the hemi engine. I always have the dealership service the truck because they are through when checking it out which keeps you from breaking down on the side of a road! I’m always happy to get it back. Having regular maintenance from time to time is far cheaper than paying for a new truck! More

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Staff is friendly and efficient in providing services, I enjoy the coffee and the flexibility for getting a ride home if can’t wait onsite enjoy the coffee and the flexibility for getting a ride home if can’t wait onsite More

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Great experience Always fast and friendly service whether it is scheduled maintenance or unscheduled and going through the express lane and the lobby area is always cl Always fast and friendly service whether it is scheduled maintenance or unscheduled and going through the express lane and the lobby area is always clean. More

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Dealership with excellent service ALL around! They are professional, knowledgeable, and treat you with respect as if you were a good friend or family member. professional, knowledgeable, and treat you with respect as if you were a good friend or family member. More

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Mike & Matt in service are very professional and reliable in the service of my vehicle. All repairs were performed accordingly and in a timely matter. in the service of my vehicle. All repairs were performed accordingly and in a timely matter. More

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Professional service completed by career oriented technicians and managers. Matt did a great job answering my questions and explaining the service performed step by step. Highly recommend. technicians and managers. Matt did a great job answering my questions and explaining the service performed step by step. Highly recommend. More

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Brand New 2019 RAM - VERY Happy Customer When I saw the videos of the new 2019 RAM come out I knew I had to wait for these to come out as opposed to getting a 2018 off the lot. After searchin When I saw the videos of the new 2019 RAM come out I knew I had to wait for these to come out as opposed to getting a 2018 off the lot. After searching various dealers when the 2019's just started to arrive I could not find the truck with all the options I wanted. I didn't want to buy a 60k+ truck and not have it perfect. Due to that I decided to place my first Factory Order for a car and build it to the exact specs I wanted. I was connected to the sales team at Ourisman in Clarksville, MD and I could not be happier with the end result. I live in Northern VA and the drive for me was about 80 miles but it was worth every bit of my time. I placed the order for my truck on Saturday 4/28 and it came in 7 weeks later on 6/16 when I picked it up. Through the entire process I was helped my Matt Moon in sales. Matt was super responsive with my all my questions while I was waiting on the truck and let me know the day it made it to the dealer. Matt made for a very pleasant buying experience and I would recommend anyone to him. My entire purchase was a NO NONSENSE process and it was an amazing experience. My sales price on the truck and trade in on my car were all agreed to when I placed the order back in April. There was no discussion of price when the truck came in and I actually got the truck for EVEN LESS since I could take advantage of a new rebate that I could not use before. I really got an amazing price on this truck. If you are in the market for a new truck there is nothing better on the road than these 2019 RAM's. You just have to test drive one to know how great they really are. The interior in the high end trims like the Limited I purchased are just jaw dropping gorgeous. Do yourself a favor and go check one out at Ourisman in Clarksville, MD and ask for Matt. He will be sure to take care of your every need! ~Ryan Y More

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