Matthew Maynard

I always had a bad vibe about the individuals who run the service department. They always gave me attitudes and tried to upsell me things I don’t need every time. They get kick backs for every thing they add service department. They always gave me attitudes and tried to upsell me things I don’t need every time. They get kick backs for every thing they add to your bill. I finally looked closer at a $1700 bill and realized they fraudulently charged me even after knowing my warranty would cover this repair. All I can say is watch your back if you’re dealing with Ferman Mini. They are low down crooked business people. If you value your money double check your bill. I had to call another honest mini dealership in North Carolina to get proof Ferman mini was ripping me off. If they don’t like you, they’ll rob you! All I can say is karma is real. More

by Nolongeraminiownerthankstoshadyferman Verified Customer Verified Customer

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Always a smooth process. Clear, helpful, efficient! Everyone I have dealt with from sales to service have been great! Clear, helpful, efficient! Everyone I have dealt with from sales to service have been great! More

by annick Verified Customer Verified Customer

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Everything was great as usual, but with all the construction, the drop off location after hours was difficult to find. So much so I decided to leave and wasted a decent amount of time. construction, the drop off location after hours was difficult to find. So much so I decided to leave and wasted a decent amount of time. More

by Glrdmd Verified Customer Verified Customer

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Very good service. Prompt and efficient. Courteous employees with no issues. Everyone takes time to listen and understand what issues are going on with your car. Prompt and efficient. Courteous employees with no issues. Everyone takes time to listen and understand what issues are going on with your car. More

by mlubotina Verified Customer Verified Customer

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Very good service. Prompt and efficient. Car came back impeccable. Courteous employees with no issues. Worked around my schedule. Very pleased. Prompt and efficient. Car came back impeccable. Courteous employees with no issues. Worked around my schedule. Very pleased. More

by anastasiaeub Verified Customer Verified Customer

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Mathew, in service, is always spot on! Tony's salesmanship was first rate. ♥️ My Clubman! Thank you!! Tony's salesmanship was first rate. ♥️ My Clubman! Thank you!! More

by scjefr72 Verified Customer Verified Customer

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Service was courteous, timely and professional. My car always happy after its visit. thanks for prompt services My car always happy after its visit. thanks for prompt services More

by gchasse25 Verified Customer Verified Customer

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They continue to do a great job and are my go to dealership for all of our vehicle needs dealership for all of our vehicle needs More

by scottjreed1267 Verified Customer Verified Customer

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A million thanks to Courtney and Joe for taking such good care of me - Thanks! care of me - Thanks! More

by butter838-6pm Verified Customer Verified Customer

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This is my second Mini. I would not take my Mini anywhere else. Matthew is great to work with. Always takes time to answer all my questions. I have never had a problem at th I would not take my Mini anywhere else. Matthew is great to work with. Always takes time to answer all my questions. I have never had a problem at this dealership. More

by snoopyuno Verified Customer Verified Customer

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