

Matthew M.
Service Advisor
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
Dealership Experience
5 yrs, 7 mos
178 Reviews
Write a Review178 Reviews of Matthew M.
March 07, 2025
NEVER BRING YOUR CAR HERE FOR SERVICE. I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta loc I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta location for service. The first time I brought it in for an oil change, THEY RIPPED MY LEATHER SEAT! It took me nearly a week to get in touch with an actual person since their phone number just rings and goes to voicemail 100% of the time. Once I finally got a callback all they could do is deny it. Well, since I purchased the oil change package with the car, I brought it back again for another oil change, and this time THEY CRACKED AND BENT THE TRIM PANEL ON THE BOTTOM OF THE DRIVER SIDE DOOR. At this point I still can’t get in touch with a human and all I get is voicemail. Do yourself a favor. Do not buy a car from them and definitely do not have one service here! More
Other Employees Tagged: Joe F., Greg M., Matt Chevier, Alexandra S., Zach Davern, Tylor Barnhart, Shelly Allen
March 06, 2025
Always get exceptional service when getting my car serviced at Vision Hyundai. Would recommend to my friends. serviced at Vision Hyundai. Would recommend to my friends. More
Other Employees Tagged: Matt Chevier
February 26, 2025
Quick response. Service on time. Service as needed. Resolve issues as required. Nice facility for customers to drive home as needed. Service on time. Service as needed. Resolve issues as required. Nice facility for customers to drive home as needed. More
Other Employees Tagged: Matt Chevier, Alexandra S., Tylor Barnhart
February 20, 2025
I have been very pleased with the service department. They are friendly, accommodating and efficient. They are friendly, accommodating and efficient. More
Other Employees Tagged: Matt Chevier
February 16, 2025
I won’t go anywhere else for service! Very kind and excellent customer service. Extremely helpful as well. Very kind and excellent customer service. Extremely helpful as well. More
Other Employees Tagged: Tylor Barnhart
February 13, 2025
Will not buy next car from here. Trying to charge me for things that are paid for as part of my signed contract. Trying to charge me for things that are paid for as part of my signed contract. More
Other Employees Tagged: Matt Chevier, Tylor Barnhart
February 10, 2025
Good place great service mechanic was thorough quick service good parking service writter was good service good parking service writter was good More
Other Employees Tagged: Matt Chevier, Alexandra S., Tylor Barnhart
February 06, 2025
Great service very quick and professional. was in and out as scheduled.thank you great job was in and out as scheduled.thank you great job More
Other Employees Tagged: Matt Chevier, Alexandra S., Tylor Barnhart


