Matthew Lutz
Matthew Lutz at Wayne Subaru

Matthew Lutz

Sales Specialist

Wayne Subaru

600 Route 23 North
Pompton Plains, NJ 07444

4.9
38 Reviews
4.9

38 Reviews

Write a Review

Dealership Experience

3 yrs, 10 mos

38 Reviews of Matthew Lutz

December 06, 2024

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Employee Rating

The entire experience was awesome. Everyone that I came in contact with was courteous and professional. I want to thank Frank, David, Matthew, Sean, and Jason. More

by dmeyersrn
Sales Price Transparency
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Recommend Dealer
Yes
Dec 06, 2024

Wayne Subaru responded

Thank you for the wonderful feedback! We're delighted to hear that Frank, David, Matthew, Sean, and Jason made your experience at Wayne Subaru exceptional. We appreciate your support!

December 03, 2024

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Friendly fast efficient very caring and listened to our needs. Very attentive offered coffee and water More

by footballmama1113
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Wilczewski, Anthony Smolt

Dec 04, 2024

Wayne Subaru responded

We're delighted to hear that you had a great experience with us at Wayne Subaru! Our team is always here to listen and make sure you're comfortable. Thanks for the great feedback!

November 12, 2024

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Helpful, patient, understanding and very professional, also knowledgeable and very easy to communicate. It was a great experience. More

by natashafrwl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Waltich, Anthony Smolt

Nov 13, 2024

Wayne Subaru responded

Natasha, we're delighted to hear you had a great experience with our team at Wayne Subaru! Thank you for your kind words and support.

November 01, 2024

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The reason I came back to you to buy another Subaru is not only because of the excellence of the car, but because of the excellence of your service. Matthew Lutz has such a beautiful combination of profe More

by teresita0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Waltich

Nov 04, 2024

Wayne Subaru responded

Thank you for your heartfelt review! We're delighted to hear that Matthew and Mark provided such exceptional service at Wayne Subaru. Your recommendation means a lot to us, and we're grateful for your continued trust in our team. Enjoy every mile in your new Subaru!

October 26, 2024

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Very smooth buying experience. Everyone was straightforward and polite. They are about 1 hour away but they make it worth your while. More

by GJMAN
Recommend Dealer
Yes

Other Employees Tagged: Michael Willey, David Volpe

Oct 28, 2024

Wayne Subaru responded

We're delighted to hear that your experience was worth the drive! Thank you for choosing Wayne Subaru and sharing your positive feedback. Safe travels in your new vehicle!

October 25, 2024

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Buying a car at Wayne Subaru was a positive experience. Our salesman Ken was very patient and helpful with us. We looked at many different cars and never felt rushed. Also a big thank you to Mike for he More

by irene3r
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ken Kopack, Michael Willey

Oct 28, 2024

Wayne Subaru responded

We're delighted to hear that Ken and Mike made your car-buying experience at Wayne Subaru a positive one! It's great to know you felt comfortable throughout the process and are happy with your new Forester. Enjoy your new ride!

October 22, 2024

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Buying experience was comfortable, no pressure from the sales person. Matt was extremely helpful and answered all questions to my satisfaction. More

by nikpick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Smolt, Michael Willey

Oct 23, 2024

Wayne Subaru responded

We're delighted to hear that Matt made your buying experience comfortable and pressure-free at Wayne Subaru. Thank you for sharing this positive feedback, and enjoy your new vehicle!

October 11, 2024

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So far my purchase was a good one. No No No don’t force your questionnaire structure on me. It makes me want to abandon completing it! More

by jacqulinh
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Smolt

Oct 14, 2024

Wayne Subaru responded

Thank you for your feedback! We're glad to hear you're happy with your purchase at Wayne Subaru. We appreciate the input and hope you enjoy your new vehicle!

October 03, 2024

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Matthew was a pleasure to deal with. He was a great communicator during the car buying process and located the perfect car for me. He explained the car features clearly and I drove off w More

by greyskyes110
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Phil Wilczewski, Anthony Smolt

Oct 04, 2024

Wayne Subaru responded

We're delighted to hear that Matthew made your car-buying experience at Wayne Subaru a positive one! It's great to know you drove off with confidence in the perfect car. Thank you for choosing us and enjoy your new ride!

September 06, 2024

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I appreciated the relaxed atmosphere, and that they were upfront about all fees. It was a pleasure doing business with them. They are the first place I will look for my next car More

by mhechtnj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Wilczewski

Sep 06, 2024

Wayne Subaru responded

Thank you for sharing your experience! We're glad to hear that the relaxed atmosphere and transparency made your visit enjoyable at Wayne Subaru. We look forward to helping you with your next car purchase!

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