Matthew Lindberg
Matthew Lindberg at Lakeland Volkswagen
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Matthew Lindberg

Service Consultant/Advisor

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

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4.5
648 Reviews

Hello everyone, So I have been in Lakeland my whole life born and raised here I love this town so much! Been around cars and basically anything with an engine since i was about 5 years old. After high school I went to automotive school in Orlando, Then started as a technician apprentice not long after that. After working on cars for a few years I decided to take on a service advisor roll for about 4.5 years and now have been in sales for about 1.5 years. If you have any questions about sales or leasing any of our vehicles please feel free to contact me!

Dealership Experience

4 yrs, 11 mos

Industry Experience

13 yrs

Specialties & Trainings

service,sales,and leasing

4.5

648 Reviews

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648 Reviews of Matthew Lindberg

January 02, 2025

Dealership Rating
Employee Rating

Friendly and courteous staff,minimal wait times. Went in for a basic pil change, but they ended up doing my 20K service since it was close to being due. More

by FDXX2009
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Katlyn Oldham

December 30, 2024

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Oil change service was not done properly and engine light appeared even before I could reach home. Also lied to me that water wash was done. Didn’t get a response to my emails. This is totally crap and I am More

by makhtedar
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Katlyn Oldham

December 30, 2024

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Repairs made as requested looks like I have a mechanical issue every other month , typically a car wash is listed as services performed but in my past 2 visits it has not been provided sad day More

by JOHILIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katlyn Oldham

Jan 02, 2025

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

December 28, 2024

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The service people work therapy is kind and timely. They did a good job and the estimate was true. More

by TANK54
Service Price Transparency
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Recommend Dealer
Yes
Jan 02, 2025

Lakeland Volkswagen responded

Hi, Thank you for your feedback! We're pleased to hear that our service team was kind and efficient, and that the estimate provided was accurate. We strive to provide excellent service and appreciate your trust in us. We look forward to assisting you again in the future!

December 28, 2024

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The service department staff is friendly and excellent! Repairs were timely and at a fair price. More

by R Miller
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashleigh

Jan 02, 2025

Lakeland Volkswagen responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service department. We strive to provide friendly, efficient service at a fair price, and we're glad to know we met your expectations. We look forward to serving you again!

December 27, 2024

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It was the first time I went to the store and I was delighted. Great Service , fast and excelente Customer Service . More

by suyint124
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Recommend Dealer
Yes

Other Employees Tagged: Katlyn Oldham

Dec 28, 2024

Lakeland Volkswagen responded

Hi, Thank you for your kind words! We're so happy to hear that your first visit to Lakeland Volkswagen was a great experience. Our team is committed to providing fast and excellent customer service, and we're glad to have met your expectations. We look forward to serving you again!

December 26, 2024

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At Lakeland Volkswagen they are always courteous, accommodating and professional. Even though it was a holiday week and they were very busy, they managed to have my vehicle repair service done in a More

by JAS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Saul Arzola

Dec 27, 2024

Lakeland Volkswagen responded

Hi, Thank you for sharing your experience! We're so glad to hear that our team at Lakeland Volkswagen was able to accommodate you and provide professional service, even during the busy holiday week. We truly appreciate your feedback and look forward to continuing to serve you in the future!

December 26, 2024

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Quick and friendly service. I didn't like the $1700 recommend services without an explanation or how to prioritize when coming in for a routine oil change. More

by nash.annalise
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2024

Lakeland Volkswagen responded

Thank you for your feedback! We're glad to hear that you had a quick and friendly service experience. We apologize for any confusion regarding the recommended services. We always aim to provide clear explanations and prioritize what's necessary for your vehicle. Please feel free to reach out to us if you have any questions or would like further clarification on the recommendations. We appreciate your input and look forward to assisting you in the future!

December 24, 2024

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Professional efficient and very well put together the staff were very nice it was overall and excellent experience. More

by jleblond94
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Service Time
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Recommend Dealer
Yes
Dec 27, 2024

Lakeland Volkswagen responded

Thank you for your wonderful feedback! We're so glad to hear that you had an excellent experience with our professional and efficient team. We truly appreciate your kind words and look forward to serving you again at Lakeland Volkswagen!

December 21, 2024

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Employee Rating

All 3 of my Jetta's have been serviced at Lakeland VW. Always been a pleasant experience. More

by bchastain120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katlyn Oldham

Dec 23, 2024

Lakeland Volkswagen responded

Thank you for your continued trust in Lakeland Volkswagen! We're thrilled to hear that you've had a pleasant experience servicing all three of your Jettas with us. We look forward to keeping your vehicles running smoothly for years to come!

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