Matthew LiDonni | Page 3

Joe was a pleasure to work with. Very straightforward, not pushy and communicated clearly. He respected that we knew what kind of car we wanted and didn’t try to push anything else on us while still prese not pushy and communicated clearly. He respected that we knew what kind of car we wanted and didn’t try to push anything else on us while still presenting some alternative options so we knew what was available. I had bad experiences with car dealers in the past so Joe’s helpful and relaxed persona were much appreciated. I would highly recommend him to work with! More

Report | Print

Matt made the experience very easy! He was responsive, honest, and flexible. He even delivered the car to my house with the car inspected already! I'll be contacting Matt again when my other lease expires honest, and flexible. He even delivered the car to my house with the car inspected already! I'll be contacting Matt again when my other lease expires in 9 months. More

Report | Print

I purchased my first Subaru 11 years ago from Clay Subaru and never had a doubt that I would return for my next car. Matt LiDonna was attentive, knowledgeable and quick to realize that maybe I was not a tec and never had a doubt that I would return for my next car. Matt LiDonna was attentive, knowledgeable and quick to realize that maybe I was not a tech savvy as most. He asked what was important to me in car and found exactly that! The entire process from start to finish was smooth and painless. Thank you Clay Subaru and thank you Matt! More

Report | Print

Clay restored my faith in car dealerships! Let me say, my opinion of car dealerships has never been high, and it was worsened last summer when Wakefield Subaru, the dealership from which we had Let me say, my opinion of car dealerships has never been high, and it was worsened last summer when Wakefield Subaru, the dealership from which we had purchased three new Imprezas over the last ten years, enticed me into the showroom with an entirely fraudulent, advertised price. But Clay Subaru has restored my faith! Interested in taking advantage of the manufacturer's offer of 0% financing for 63 months, I used Kelley Blue Book's Instant Cash Offer to find out what dealers would be willing to pay the estimated trade-in value on our 2016 Impreza. Within hours, I had a call from Bethann Monegro of Clay, who assured me that they would, pending appraisal, not only to be willing to pay the estimated price on our current Impreza, but would also set up a contact-less transaction, which was necessary because both my wife and I are at extremely high risk of a tragic outcome should we contract the covid-19 virus. Everyone at Clay was as good as Ms. Monegro's word; and more than that, despite the fact that I was willing to pay the MSRP on the new, 2020 Impreza, they quoted a price some $1,400. lower; and their offer on our trade-in was, after appraisal, still very close to the Kelley estimate. Matt Lidonni, our dealer's representative, came to our house to appraise our 2016 Impreza, always wearing mask, gloves and keeping a careful distance from either my wife and I. He adhered to this necessary distancing procedure throughout, bringing the new car to our house, taking back the old one with him, and at all times being sensitive to our need to stay at a safe distance. He told me his father, the GM of Clay, arrived every morning 5:30 AM at the showroom, so to daily use a backback disinfectant device to wipe down every surface to guarantee the safety of employees and customers alike. Lastly, as the manufacturer's financing program was coming to an end on 6/30, the car we had chosen was unfortunately still in transit, threatening the financing option as it had to be booked as a sale that day to qualify. Matt and his sales manager spent hours that day, finding the exact same model and color at another dealership and arranging to have it transferred to Clay so that we got our 0% financing.. All in all, between Clay's super low price and the financing, we saved thousands of dollars on the purchase. Let me end by mentioning Inam Islam, the business manager for gently pointing out, despite my statement that I didn't want any add-ons in the deal, that Subaru's Platinum Maintenance option would save us an additional thousand dollars over three years, and could be added to the 0% financing deal. Thank you Clay, and all of your professionals for turning what is too often a contentious, aggressive sales experience into the sort of smooth and enjoyable process that should accompany such a large purchase. From now on, all of us in our extended family will be going to Clay for all of our automobile needs: we recommend this dealer enthusiastically! More

Report | Print

Eddie has been a great help through tough times If you are after honesty, transparency, and professional service look no further than Oscar and his crew at Clay Subaru. Eddie was super helpful and w If you are after honesty, transparency, and professional service look no further than Oscar and his crew at Clay Subaru. Eddie was super helpful and went out of his way to make our experience simple and efficient. We're about to be deployed overseas in a few months and with the uncertainly around that, I'm thankful we went to Clay Subaru. More

Report | Print

Outstanding The dealership is great and easy to work with. The online support was very helpful but my salesman Matt L was outstanding. They had the care I wanted, The dealership is great and easy to work with. The online support was very helpful but my salesman Matt L was outstanding. They had the care I wanted, ready and waiting for me to test drive. Absolutely no pressure at any time. Mat was helpful, respectful and very knowledgeable about the car's features. I was able to negotiate the deal and drive the care away all on the same day. Matt was great and made this experience VERY easy and low pressure. Great dealership. Not all dealerships are this easy and straight forward, looked around a fair amount and purposely went to Clay. I am glad I went there and would highly recommend this dealership. Be sure to ask for Matt LiDonni, he is outstanding! More

Report | Print