Matthew Klein
Matthew Klein at Bill Kay Nissan
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Matthew Klein

Sales

Bill Kay Nissan

1601 Ogden Ave
Downers Grove, IL 60515

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3 Reviews
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3 Reviews

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3 Reviews of Matthew Klein

May 24, 2024

Dealership Rating
Employee Rating

Matt was great to deal , he made my buying experience wonderful! Erika is a great used car manager and helped make the trade in process simple and easy. Sassan, the F&I manager was great in explaining th More

by kellyp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sassan Hashemi , Erika Rocco

Sep 14, 2024

Bill Kay Nissan responded

Thank you so much for the glowing review! We're delighted to hear that Matt, Erika, and Sassan made your buying experience smooth and enjoyable. It’s great to know that Matt’s service, Erika’s efficiency with the trade-in, and Sassan’s clear explanations of your loan and warranty were all highlights of your visit. We truly appreciate your recommendation and are thrilled that you had a wonderful experience. If you need anything else or have further questions, don’t hesitate to reach out. Enjoy your new vehicle!

May 24, 2024

Dealership Rating
Employee Rating

Steve did a great job going over everything in amazing detail! He was very clear on everything and made sure to give me the best advice, price and information possible! More

by Zach Rutkowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2024

Bill Kay Nissan responded

Thank you for the wonderful review, Zach! We're thrilled to hear that Steve provided you with detailed information and the best advice. It’s great to know he made your experience informative and clear. If you need any more assistance or have further questions, feel free to reach out. We're here to help!

January 10, 2024

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Employee Rating

Bill Kay Nissan is a great place to do business with. From sales to service and everything in between they really made sure I was taken care of up-and-down the line. More

by ttanzalone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2024

Bill Kay Nissan responded

Thank you so much for sharing your outstanding experience with us at Bill Kay Nissan in Downers Grove. We sincerely appreciate your trust and are thrilled to hear that Matt K. went above and beyond to ensure your satisfaction. We understand that the car-buying process can be challenging, and we are delighted to know that Matt's knowledge, friendliness, and professionalism made a positive impact. It's fantastic to hear that he took the time to provide you with detailed information. We take pride in treating our customers as individuals, and we are pleased that you felt valued throughout the entire process. Matt will be thrilled to hear your kind words. We look forward to welcoming you back when your daughter is ready for her vehicle purchase, and we truly appreciate your recommendations to friends and family. Thank you once again for choosing Bill Kay Nissan. We are here to assist you whenever you need us.

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