Matthew Keller
Matthew Keller at NYE Ford

Matthew Keller

Finance Manager

NYE Ford

1479 Genesee St
Oneida, NY 13421

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4.8
76 Reviews

Dealership Experience

1 yr, 5 mos

Languages Spoken

English English

4.8

76 Reviews

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76 Reviews of Matthew Keller

July 07, 2025

Dealership Rating
Employee Rating

So glad we decided to check this dealer for the truck we were looking for. Not only did they have it, but they worked with us to find a way to get the payments to where we needed. Jeff was great and easy to More

by alpha2113
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 06, 2025

Dealership Rating
Employee Rating

Ross was extremely helpful and knowledgeable. He was able to help me right away and before I knew it I was driving my Ford Bronco Wildtrak. Thankyou Ross. More

by robjrib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ross Barton

July 03, 2025

Dealership Rating
Employee Rating

My experience was very pleasant. They traded my. Ar, obtained financing, and put the new truck on the road in 4 hours. Who does that? More

by grd95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Bryden

June 26, 2025

Dealership Rating
Employee Rating

Very polite, knowledgeable, and helpful sales people. My experience was very pleasant. Would recommend to others. More

by frahrig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Socha, Sean Brady

June 19, 2025

Dealership Rating
Employee Rating

Asked questions about the car specs, specifically if it had auto dimming mirror and was told yes but upon purchasing it realized does not have auto dimming. Should know the correct specs of the car selling More

by Christine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sean Brady

Jun 23, 2025

NYE Ford responded

Thank you for bringing this to our attention, Christine. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

Jun 26, 2025

Christine responded

I see the dealership edited their original reply of “In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialford@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.” to “thank you for brining this to our attention…” To clarify I did email the listed email address as originally requested, and it has now been 4 full business days with no response. I would appreciate a proper follow-up rather than edits that avoid addressing the issue directly.

June 12, 2025

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Employee Rating

Excellent sales service! Thank you for being upfront on the pricing and the quick turn around in getting the vehicle ready the same day. More

by wrhamby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Socha

Jun 13, 2025

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 10, 2025

Dealership Rating
Employee Rating

Ross was knowledgeable and on top of things. He expedited the process wherever he could. Very nice guy! More

by jdonagh1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2025

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 13, 2025

Dealership Rating
Employee Rating

Ross is a friendly and knowledgeable guy. Low pressure, I enjoyed the whole process at Nye Ford. More

by Ellisadam74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ross Barton

April 08, 2025

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Employee Rating

It was the best service and experience I’ve ever had with a car dealership. I definitely recommend them to others. More

by cindyyoxall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ross Barton

Apr 11, 2025

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 01, 2025

Dealership Rating
Employee Rating

Ross was exceptionally friendly and helpful. He was always updating me about my vehicle and helping me build a truck that I exactly wanted! It was my best vehicle buying experience I have ever h More

by tchilluf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ross Barton , Trish.

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