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Matthew Hyatt
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11 Reviews
11 Reviews
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11 Reviews of Matthew Hyatt
November 07, 2024
Tony in the service department is great! Keep me informed of the status on my GLS63, and even let me use a 2024 EQE AMG for the weekend while I waited for my car. Thanks Tony and Mercedes of Keep me informed of the status on my GLS63, and even let me use a 2024 EQE AMG for the weekend while I waited for my car. Thanks Tony and Mercedes of Salem! More
by TRISTAN FEKETE
Verified CustomerOther Employees Tagged: Mike Harder, Brian Merrell, Mike Schmidt, Octavio Hernandez, Don Post, Darren S, Tony Cole, Evan Carroll
October 19, 2024
I love taking my car to Mercedes-Benz of Salem for service! Every visit is something I actually look forward to because the staff always takes such great care of me. From the moment I walk in, they ma service! Every visit is something I actually look forward to because the staff always takes such great care of me. From the moment I walk in, they make me feel like a valued customer and go above and beyond to ensure everything is perfect. The team is professional, attentive, and they truly make me feel special every time. I can always trust that my car is in excellent hands. Highly recommend them for both exceptional service and a top-notch customer experience! More
by CHONA_BROWN
Other Employees Tagged: Mike Harder, Brian Merrell, Mike Schmidt, Octavio Hernandez, Don Post, Darren S, Tony Cole, Evan Carroll
October 15, 2024
All of a sudden my car wouldn't start I was all by myself and was without roadside assistance. My first call was to the person I trust most with my car: Don Post in the service department at Mercedes myself and was without roadside assistance. My first call was to the person I trust most with my car: Don Post in the service department at Mercedes of Salem. That was the only call I had to make that day. After that it was like magic; someone from the dealer came quickly to attempt to jump start my car and after a tow truck. Since it didn't start Mercedes sent their roadside assistance, who then sent a tow truck to take my car to Mercedes of Salem. Since I was car-less they also offered a $100 voucher for a "FREE" Lyft ride anywhere I needed to go. In three days she was fixed with a new starter, even though the part was not in stock There was a few facts that stand out for me: I paid nothing for the extra roadside assistance service and honestly that's a huge savings. Secondly, I didn't feel alone, stuck and without help. Thank You Donofrio Family.....and Mercedes Service Dept! More
by Donna G
Other Employees Tagged: Mike Harder, Brian Merrell, Mike Schmidt, Octavio Hernandez, Don Post, Darren S, Tony Cole, Evan Carroll
November 04, 2023
Thank you very much for the service I appreciate it. I hope you get more staff soon. I hope you get more staff soon. More
by mbjenny
Other Employees Tagged: Mike Harder, Brian Merrell, Mike Schmidt, Octavio Hernandez, Don Post, Darren S, Tony Cole, Evan Carroll , Some lady
August 07, 2023
Workmanship was perfect. The dealer people were pleasant, polite, and answered questions courteously. I was offered coffee and a shuttle back home, and the shuttle picked m The dealer people were pleasant, polite, and answered questions courteously. I was offered coffee and a shuttle back home, and the shuttle picked me up when the work was complete. More
by DAVE_MENSER
Other Employees Tagged: Mike Harder, Brian Merrell, Mike Schmidt, Octavio Hernandez, Don Post, Darren S, Tony Cole, Evan Carroll
July 25, 2023
Great service and everyone is helpful. They do everything they can to make the process easy. They do everything they can to make the process easy. More
by Kzwest
Other Employees Tagged: Mike Harder, Brian Merrell, Mike Schmidt, Octavio Hernandez, Don Post, Darren S, Abel Cardona, Tony Cole, Evan Carroll
July 22, 2023
Did what I asked. License plates attached and spark plugs were changed. Car was washed and vacuumed. License plates attached and spark plugs were changed. Car was washed and vacuumed. More
by DAVE_MENSER
Other Employees Tagged: Mike Harder, Brian Merrell, Octavio Hernandez, Don Post, Darren S, Tony Cole
June 08, 2023
Always a pleasant experience. Friendly, efficient and well trained staff. A a a a a Friendly, efficient and well trained staff. A a a a a More
by DELLESHOWARD
Other Employees Tagged: Mike Harder, Brian Merrell, Mike Schmidt, Octavio Hernandez, Don Post, Darren S, Tony Cole, Evan Carroll
April 25, 2023
Good friendly service. Timely work and they fixed my problem with front end vibration. They do good work. Timely work and they fixed my problem with front end vibration. They do good work. More
by RLDUFOUR
Other Employees Tagged: Mike Harder, Brian Merrell, Mike Schmidt, Octavio Hernandez, Don Post, Darren S, Tony Cole, Evan Carroll
March 30, 2023
Nice, clean, friendly and fast service. I dont have anything else to say you're great!! I dont have anything else to say you're great!! More
by mlund86
Other Employees Tagged: Mike Harder, Brian Merrell, Mike Schmidt, Octavio Hernandez, Don Post, Darren S, Tony Cole, Evan Carroll
