Matthew Hein

Matt made this sale due to his prompt response to my inquiry. He was patient when I could not make it to the original appointment and allowed me to reschedule. Very personable and worked well with my inquiry. He was patient when I could not make it to the original appointment and allowed me to reschedule. Very personable and worked well with my husband and I. More

Report | Print

Matt was very friendly & knowledgeable with the features of the vehicle. Dan & David were great as well. of the vehicle. Dan & David were great as well. More

Report | Print

Amazing service, was also super patient and sent me updates regularly on what was going on. updates regularly on what was going on. More

Report | Print

Matt was friendly and professional. He presented all the details about the car accurately and was not too pushy. He helped us get through the process quickly. He presented all the details about the car accurately and was not too pushy. He helped us get through the process quickly. More

Report | Print

Matt was super easy to work with. He was understanding and worked hard to get me the deal I needed. Will definitely coming back to City Automall He was understanding and worked hard to get me the deal I needed. Will definitely coming back to City Automall More

Report | Print

Matt and the City Chevy team was truly amazing and accommodating for us. We live 4 hours away and Matt's communication made the process super easy. I'm glad I came to check out this Impala because aft accommodating for us. We live 4 hours away and Matt's communication made the process super easy. I'm glad I came to check out this Impala because after a test drive I had to take it home! David in financing was also informative and great to work with. Thank you thank you thank you to the City Chevrolet team. I would recommend anyone I know to shop here. More

Report | Print

We cannot say enough good things about this dealership. We found the vehicle online and from the first initial call, it has been nothing but an easy transparent sales process. The communication is complete We found the vehicle online and from the first initial call, it has been nothing but an easy transparent sales process. The communication is completely honest and trustworthy. We would highly recommend them to anyone. More

Report | Print

Matt was absolutely amazing prior to us even arriving to look at our chosen vehicle. He’s a great communicator; Matt narrated and sent videos of the outside and inside of the car, pointing out all of the in look at our chosen vehicle. He’s a great communicator; Matt narrated and sent videos of the outside and inside of the car, pointing out all of the included bells and whistles. We appreciated the information, and consequently drove from Dayton, OH to make the purchase. He’s extremely knowledgeable about all things car-related. David was great to work with in financing our purchase. He was informative about additional available coverages, and didn’t try to push us toward pricier options. Jeff Franke, the manager, did a great job of coordinating the team that worked with us. We had an extremely positive experience with the dealership. More

Report | Print

The dealership was excellent in how I was treated and demonstrated their extraordinary care for their customers. The vehicle I was interested in buying was out on a loaner program that wasn’t finished ye demonstrated their extraordinary care for their customers. The vehicle I was interested in buying was out on a loaner program that wasn’t finished yet. They pulled a few strings the same day to bring the vehicle in for me to see within 30 minutes and then eventually buy. Matt was excellent in walking through the whole process and was extremely hospitable. He stayed late so that we could finalize the purchase. He was honest and explained what was happening at each step of the purchase. This is now my second purchase at this dealership, and I have enjoyed the care and vehicles from City Chevrolet. More

Report | Print

Matt was knowledgeable, personable, and very easy to get along with. Had me cracking up laughing the entire time and made the purchase seamless. I wouldn't hesitate to do business with Matt and City in the along with. Had me cracking up laughing the entire time and made the purchase seamless. I wouldn't hesitate to do business with Matt and City in the future. Bravo! More

Report | Print