Matthew Harwell

Matt was responsive and prompt in arranging for my test drive of the EV6. When he became sick after Thanksgiving, he promptly referred me to another salesman even though he was at home and obviously not f drive of the EV6. When he became sick after Thanksgiving, he promptly referred me to another salesman even though he was at home and obviously not feeling well. Travis Hardy handled the bulk of the sales transaction and was very responsive and helpful. He went out of his way to respond to my concerns. As far as the sale of service contracts, I was only provided with the first page of the contracts and their terms were not sufficiently explained. I initially agreed to a roadside assistance,care plan, wear and tear, and theft protection plans. At home, I reviewed the contracts and realized there was a great deal of misssing information. I subsequently went to the dealership. I spoke with the manager and with the finance director. They agreed to provide me with the entire contracts and have provide me with approximately 29 pages which I am currently reviewing. The manager has agreed to rescind any contracts which I find to be objectionable or undesirable after my review. More

by andazola Verified Customer Verified Customer

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Clean, friendly & professional dealership. Matthew Harwell demonstrates excellence in customer service! He took great care of me from start to finish. Matthew Harwell demonstrates excellence in customer service! He took great care of me from start to finish. More

by Givensp55 Verified Customer Verified Customer

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Fiesta Kia was a great place to buy a car! We were treated kindly and with patience. We enjoyed working with our sales associate, Matthew Harwell. He was so helpful! We were treated kindly and with patience. We enjoyed working with our sales associate, Matthew Harwell. He was so helpful! More

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We worked with Matthew Harwell and he was absolutely amazing. We were buying two vehicles and it required a lot of time and discussions but he was very patient and helpful the whole time. amazing. We were buying two vehicles and it required a lot of time and discussions but he was very patient and helpful the whole time. More

by JCM10320 Verified Customer Verified Customer

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Matthew was a great sales associate. He made the car buying process worry and stress free. He was nice,considerate and friendly. He made the car buying process worry and stress free. He was nice,considerate and friendly. More

by encinias0611 Verified Customer Verified Customer

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Everyone was friendly and helpful during the process. Steve was a very nice part of the process as well. He was helpful and very engaging to talk with. Steve was a very nice part of the process as well. He was helpful and very engaging to talk with. More

by LENASAGE Verified Customer Verified Customer

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I walked in to the dealership everyone was friendly, nice and outgoing. Matthew Harwell was my sales representative, he is an amazing person to work with, very knowledgeable with cars. He made the car buying and outgoing. Matthew Harwell was my sales representative, he is an amazing person to work with, very knowledgeable with cars. He made the car buying process very easy, I was not stressed about it and the time it took to get the application process going was great. I am pleased with my purchase and can't thank Kia and Matthew enough. More

by encinias0611 Verified Customer Verified Customer

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Everyone is so friendly Nice clean place. Matt was a wonderful salesman. Steve was also. very nice yo work with Matt was a wonderful salesman. Steve was also. very nice yo work with More

by JUDYEMARTINEZ15 Verified Customer Verified Customer

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Everyone at this dealership was very helpful and professional. The process was fast and easy professional. The process was fast and easy More

by alexjancarlo00 Verified Customer Verified Customer

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