Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Matthew Gregory
Matthew Gregory at Matthews Chrysler Dodge Jeep Ram of Great Bend

Matthew Gregory

Service

Matthews Chrysler Dodge Jeep Ram of Great Bend

447 River Ln
Susquehanna, PA 18847

Contact Me
4.7
23 Reviews
4.7

23 Reviews

Write a Review

23 Reviews of Matthew Gregory

August 25, 2025

Dealership Rating
Employee Rating

Everyone here always goes above and beyond to assist me with my needs. I always recommend them to my friends and family. More

by cweiskopff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Donovan, Antonio Poccia, Jerry Trotter

Report | Print
Aug 26, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 13, 2025

Dealership Rating
Employee Rating

Very happy with the service and how Matt explained everything about the service and how long it would take and did a thorough job More

by cat1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter

Report | Print
Aug 14, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 26, 2025

Dealership Rating
Employee Rating

KIND, CARING,DEDICATED,PUT THEIR HEART INTO TO HELP ME, ANOTHER WORD I GIVE THEM 10 STARS AND GIVE THEMA PERFECTED 11 FROM 1-10.ALL STAFF WAS POLITED AND ALWAYS SMILING. THANK YOU FOR HAVING A WONDERFUL S More

by SPANIEL52708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter, Audrey Fairbairn

Report | Print
Jun 27, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 28, 2025

Dealership Rating
Employee Rating

Professional and friendly service. Service department has always been top notch ! Consistently providing outstanding excellent all around customer experience More

by steve19h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Trotter

Report | Print
May 28, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Steve- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

April 30, 2025

Dealership Rating
Employee Rating

Service was completed promptly and as requested. Staff was friendly and attentive. Service, sales and waiting areas were very clean, neat and well kept. More

by mclaughlinaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter

Report | Print
May 01, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi -Thank you for sharing your great experience at Matthews CDJR. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

April 11, 2025

Dealership Rating
Employee Rating

It was good service. Would have appreciated better estimate of time required so I could have made arrangements. More

by douglas.dillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 14, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Douglas- We want to apologize for the delay during your service appointment. We will use this as a training opportunity for our staff to make sure it doesn't happen again to another guest. Hopefully you will give us a chance to earn your business again in the future.

April 08, 2025

Dealership Rating
Employee Rating

Great Service as always. I would tell all of my friends about the great service that i get Here More

by jameyny692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter

Report | Print
Apr 09, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

January 21, 2025

Dealership Rating
Employee Rating

Great service. Was able to quickly diagnose the issues with my car and order the necessary parts. Definitely recommend. More

by lawshe26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Michael Baker, Jerry Trotter

Report | Print
Jan 22, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

January 09, 2025

Dealership Rating
Employee Rating

Although my 2023 Jeep Compass has been a disappointment quality wise, Matthews has tried their best to make it right. More

by grosenwald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Trotter

Report | Print
Jan 10, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 31, 2024

Dealership Rating
Employee Rating

Matt and Ryan were very knowledgeable and helpful. It's the first time my Jeep Gladiator has not had any issues in the front end. I am very happy with the service that was performed. I will be going t More

by cat1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan mechanic

Report | Print
Jan 06, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Cat- We’re so glad to hear you had a great experience with Matt and Ryan! Thank you for your business and the great review!

1
2
3

Dealership Inventory (57 Vehicles)

new 2024 Dodge Hornet car, priced at $48,200
2024 Dodge Hornet
new
Gray exterior
Automatic
All-wheel Drive
$48,200
View Details
new 2023 Jeep Gladiator car, priced at $47,363
2023 Jeep Gladiator
new
Hydro Blue Pearlcoat exterior
Automatic
Four-wheel Drive
$47,363
View Details
used 2020 Jeep Cherokee car, priced at $18,990
2020 Jeep Cherokee
used
Slate Blue Pearlcoat exterior
Automatic
Four-wheel Drive
$18,990
View Details
new 2025 Jeep Compass car, priced at $33,990
2025 Jeep Compass
new
Red exterior
Automatic
Four-wheel Drive
$33,990
View Details
used 2022 Nissan Frontier car, priced at $31,990
2022 Nissan Frontier
used
Gun Metallic exterior
Automatic
Four-wheel Drive
$31,990
View Details
used 2021 Jeep Wrangler Unlimited 4xe car, priced at $32,990
2021 Jeep Wrangler Unlimited 4xe
used
Snazzberry Pearlcoat exterior
Automatic
Four-wheel Drive
$32,990
View Details
View All Inventory