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Matthew Gregory
Matthew Gregory at Matthews Chrysler Dodge Jeep Ram of Great Bend

Matthew Gregory

Service Advisor

Matthews Chrysler Dodge Jeep Ram of Great Bend

447 River Ln
Susquehanna, PA 18847

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4.8
31 Reviews
4.8

31 Reviews

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31 Reviews of Matthew Gregory

December 22, 2025

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Employee Rating

As usual, the best service around! Staff is always professional and courteous. Just a great experience A -PLUS More

by pomeroyralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter , Tom Donovan

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Dec 23, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 10, 2025

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Employee Rating

Great service and great people! They are always accommodating when anything is needed with our vehicle More

by SHERRIEROBERTS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake

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Nov 11, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

October 15, 2025

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Employee Rating

Great service they get you right in and write out a very good service and the guys are very knowledgeable More

by loomis_ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter

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Oct 20, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 26, 2025

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I was unable to print a coupon for service and asked the service manager if he could provide one. He did and I greatly appreciate him taking the time to get one for me. Thank you! More

by mchich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 08, 2025

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Matthews since day one has always been on top of their game. My old car broke and I needed something quick. I told them what I really wanted. And Matthews found the Jeep I wanted. I have put 85,000 miles More

by ccat_communication
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter

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Sep 09, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 04, 2025

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Employee Rating

Your staff was Very professional and the service was complete with in an hour. Will recommend to friends and family! More

by padmjd84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter

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Sep 05, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 02, 2025

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Employee Rating

Exceptional service experience! I highly recommend Matthews. Friendly, knowledgeable and efficient. They thrive on t customer first philosophy. More

by ldavis24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Michael Baker, Jerry Trotter, CJ O'Brien, Audrey Fairbairn

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Sep 03, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

September 01, 2025

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Have always been pleased with the service and people at Matthews of Great Bend. They get you in quickly also. More

by lorie224
Recommend Dealer
Yes
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Sep 02, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Lorie- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 25, 2025

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Everyone here always goes above and beyond to assist me with my needs. I always recommend them to my friends and family. More

by cweiskopff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Donovan, Jerry Trotter , Antonio Poccia

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Aug 26, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 13, 2025

Dealership Rating
Employee Rating

Very happy with the service and how Matt explained everything about the service and how long it would take and did a thorough job More

by cat1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter

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Aug 14, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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