Matthew Gianikas

During my visit, I found that all vehicles on the lot were locked, which made it difficult to freely browse. The sales associates also seemed impatient or frustrated when I wanted to look at more than tw were locked, which made it difficult to freely browse. The sales associates also seemed impatient or frustrated when I wanted to look at more than two vehicles. Purchasing a car is a significant investment, and I expect the opportunity to thoroughly explore my options before making a decision. After I selected a vehicle, I was disappointed to find it needed over $1,400 in brake repairs shortly after the purchase. Additionally, the vehicle detailing was subpar and did not reflect the quality I expected from a dealership. On top of that, I had already secured pre-approval through my own financing, yet the finance department still submitted my application to lenders I explicitly asked them not to use. This was frustrating and completely disregarded my instructions. Overall, I was not pleased with the experience due to the rushed and pressured atmosphere, disregard for my financing preferences, and post-sale mechanical and cosmetic issues. More

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My experience was absolutely MAGNIFICENT therefore I will be referring people their way most definitely! be referring people their way most definitely! More

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TJ and MATT were such a great help, very honest and knowledgeable about everything in the process of getting a vechile, 10000/10000 knowledgeable about everything in the process of getting a vechile, 10000/10000 More

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Very prompt and professional from the start. My sales associate Felipe was outstanding. Financing was a breeze with Matt. Plenty of inventory to choose from. If you need a great used vehicle I w My sales associate Felipe was outstanding. Financing was a breeze with Matt. Plenty of inventory to choose from. If you need a great used vehicle I would check them out. More

by RCHADWILLIAMS Verified Customer Verified Customer

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Haley and Matt were so helpful, their professionalism was outstanding. Helpfulness in understanding the whole process made it easier for us to make decisions. We bought two cars because of this experience outstanding. Helpfulness in understanding the whole process made it easier for us to make decisions. We bought two cars because of this experience. Thanks again. Great people. Greg/Daphne Klopf More

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Haley and Matt were very helpful to get me through the process. Haley went over and above her duties .Due to my recent hip replacement,she drove me and my new car home.They were verydetailed about everyth process. Haley went over and above her duties .Due to my recent hip replacement,she drove me and my new car home.They were verydetailed about everything. Thank you Automax.I would refer my family and friends to you. Daphne Klopf More

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Staff was helpful and courteous. .. facility was clean and comfortable. Will purchase from again in future. .. facility was clean and comfortable. Will purchase from again in future. More

by MRSCHERYLWALLACE Verified Customer Verified Customer

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Ryan and Matt are an awesome team! Great product knowledge and low pressure helped me get the perfect vehicle. Thank you! Great product knowledge and low pressure helped me get the perfect vehicle. Thank you! More

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The salesman was excellent. I would recommend my friends to get their cars there, wish I would’ve went over the car. One more time did find some dents and dings on it that we di I would recommend my friends to get their cars there, wish I would’ve went over the car. One more time did find some dents and dings on it that we didn’t see in the light at the dealers. other than that, it was one of the best car experiences I’ve ever had More

by WASHTOURDC Verified Customer Verified Customer

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Buying my first car from a dealership was initially nerve-wracking, especially with all the stories you hear. However, my experience at Automax Ocala completely shattered those expectations. From the m nerve-wracking, especially with all the stories you hear. However, my experience at Automax Ocala completely shattered those expectations. From the moment I walked in, I was met with exceptional service and genuine friendliness. Ryan Cruz immediately put me at ease with his approachable demeanor, and Victor Fitzgerald's helpful text communications about a previous car piqued my interest. Ultimately, it was the combined expertise and patience of Ryan, Victor, and Matt Gianikas that made my purchase of a 2018 Camry LE a truly fantastic experience. They were incredibly thorough in explaining every detail, and their patience was invaluable as a first-time dealership buyer. Matt expertly guided me through the final steps, ensuring a smooth and efficient purchase. The entire team at Automax Ocala created a welcoming and comfortable environment, making it clear they prioritize customer satisfaction. I'm absolutely thrilled with my Camry and grateful for the outstanding service I received. This team is truly exceptional! In conclusion as of 02/27/25 I am a Toyota Camry owner 🥳😁 More

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