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Matthew Gallegos
Matthew Gallegos at Autostar Subaru of Silverthorne

Matthew Gallegos

Service Advisor

Autostar Subaru of Silverthorne

171 W 9th St
Silverthorne, CO 80498

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4.8
12 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

25 yrs, 6 mos

4.8

12 Reviews

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12 Reviews of Matthew Gallegos

May 26, 2025

Dealership Rating
Employee Rating

They fixed our problems and answer ed all of our questions. The visit took longer than expected but resolved all questions. More

by JBHARDEE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2025

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Employee Rating

Welcoming and worked to be sure I was taken care of. Even loaned me a car so I could attend a work meeting. More

by matableman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Axel Harder

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May 19, 2025

Autostar Subaru of Silverthorne responded

matableman, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 16, 2025

Dealership Rating
Employee Rating

Everything was done with efficiency and care. Old tires packed nicely. All service people were courteous and helpful. And the website was easy to use for making the appointment. More

by STAN_KATZ
Recommend Dealer
Yes
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May 19, 2025

Autostar Subaru of Silverthorne responded

STAN_KATZ, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 13, 2025

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Employee Rating

The work I needed done was performed approximately, it just took a lot longer than was predicted. Better estimate of the wait time would be helpful, More

by DGROTH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2025

Autostar Subaru of Silverthorne responded

DGROTH1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 03, 2025

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Employee Rating

I'm a widow and need a place I can trust. My experience with you is great. You let me know when I need to start thinking about replacing something. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2025

Autostar Subaru of Silverthorne responded

Karen, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 26, 2025

Dealership Rating
Employee Rating

I really lime Chris , but he is gone. Mary is also a good sport. The last time i went i did not get the report page and i am not sure if they rotated my Tires I could be wrong though. O More

by salherrerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2025

Autostar Subaru of Silverthorne responded

salherrerra, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 25, 2025

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Employee Rating

This was my first time there since the ownership changed. Things seem to operate similarly as they did last time. More

by PHANJA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JD Cowan

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Apr 28, 2025

Autostar Subaru of Silverthorne responded

PHANJA73, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 23, 2025

Dealership Rating
Employee Rating

Easy check in. Service was great if a bit longer than expected. Waiting area was comfortable and clean. More

by Hlcarver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2025

Autostar Subaru of Silverthorne responded

Hlcarver, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 18, 2025

Dealership Rating
Employee Rating

Employees need to know better the service and the product also, and the customer service need to improve More

by JUANRY_13_86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 22, 2025

Autostar Subaru of Silverthorne responded

JUANRY_13_86, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

April 12, 2025

Dealership Rating
Employee Rating

Excellent. Great attitude great service Play was clean and I always enjoy my experience at Auto star More

by cheflaner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maynor Rocha Chavarria

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Apr 14, 2025

Autostar Subaru of Silverthorne responded

cheflaner, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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