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Matthew Fox
Matthew Fox at AutoStar Chevrolet of Waynesville
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Matthew Fox

Service Technician

AutoStar Chevrolet of Waynesville

285 Hyatt Creek Rd
Waynesville, NC 28786

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Matthew Fox

December 15, 2024

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Employee Rating

Second time in a row that’s a technician that does. The oil changes has left my oil filter loose and I’ve lost oil with less than 30 miles on it this time. More

by Xcelr18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Holly Villarreal, Brian Adkins

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Dec 18, 2024

AutoStar Chevrolet of Waynesville responded

Xcelr18, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

October 15, 2024

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Employee Rating

Great customer service. Wonderful attentive employees. Very quick and easy to deal with. Will be back More

by sydneyholder123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Villarreal, Jonathan Palmer, Brian Adkins, Tyler Anthony, Joy Haney, David Hartley, John Hooper, Wesley Mauney, Justin Clayton

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Nov 05, 2024

AutoStar Chevrolet of Waynesville responded

sydneyholder123, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

September 11, 2024

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Have already written a review. Do I have to keep repeating everything. They are wonderful More

by galejohnson794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Adkins, Tyler Anthony, Justin Clayton , Danielle Ball

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Sep 19, 2024

AutoStar Chevrolet of Waynesville responded

galejohnson794, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 23, 2024

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Employee Rating

Awesome job found the problem with my car and got it fixed the same day More

by WJSTINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Palmer, Brian Adkins, Tyler Anthony, David Hartley, John Hooper, James Kilby, Wesley Mauney , Danielle Ball

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May 28, 2024

AutoStar Chevrolet of Waynesville responded

WJSTINES, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 20, 2024

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Employee Rating

I went online to make my appointment. When I got there, they had no appointment for me but were able to work me in with no problem. Apparently, online appointments do not go thru to the More

by EKB1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Palmer, Michael Rich, Brian Adkins, Tyler Anthony, Joy Haney, David Hartley, John Hooper, Wesley Mauney , Danielle Ball

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Mar 25, 2024

AutoStar Chevrolet of Waynesville responded

ekb1111, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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