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Matthew Fett
Matthew Fett at Boucher Hyundai of Waukesha
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Matthew Fett

Finance Manager

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Matthew Fett

March 29, 2025

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Employee Rating

Finance bad (didn’t have everything together), waited two hours when told everything would be ready by the time we came back, people moody/snappy after 5 pm and made it hard for it to be exciting, had to com More

by QUEENBOLEYN2001
Recommend Dealer
No

Other Employees Tagged: Himmy Pathak, David Diaz

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Apr 02, 2025

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ryan Fitzsimmons General Sales Manager 262-522-1000

March 27, 2025

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Employee Rating

My salesperson Himmy and Mathew were both great. We had a great experience and will use Bouche again for both sales and service More

by JBALISTRERI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Fitzsimmons, Himmy Pathak

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Mar 27, 2025

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ryan Fitzsimmons General Sales Manager 262-522-1000

March 27, 2025

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Employee Rating

Everyone was exceptional in the process of buying a car. I never felt pressured and and they took time to explain all features. More

by Anne Scheid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darlene Larsen, Ryan Fitzsimmons

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Mar 27, 2025

Boucher Hyundai of Waukesha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ryan Fitzsimmons General Sales Manager 262-522-1000

March 11, 2025

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Employee Rating

Still waiting on information on how to access the smart care maintenance package that came with my purchase. Nobody can seem to tell me how. More

by TERRYJ15
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Blake Myers, Thomas Rosenberg

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Mar 12, 2025

Boucher Hyundai of Waukesha responded

Terry, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ryan Fitzsimmons General Sales Manager 262-522-1000

February 09, 2025

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Employee Rating

Fantastic process and communication, very professional. Looking forward to having all my service done here in the future! Great staff front to back! More

by Gordy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Rauth, Jeremy Krubsack, Tim Thilleman, Devin Timm, Kerwin Ruiz, Mark Wade, Thomas Rosenberg

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Feb 10, 2025

Boucher Hyundai of Waukesha responded

Gordy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

January 30, 2025

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Employee Rating

Bought a lot of cars and the process was extra slow this time. We bought a car at this dealership before and the process was a better experience. Felt like it wasn’t that important to sell us a car that d More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Rosenberg

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Jan 31, 2025

Boucher Hyundai of Waukesha responded

Steve, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ryan Fitzsimmons General Sales Manager 262-522-1000

January 26, 2025

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Employee Rating

Service writer was very helpful and was very polite guided me through everything throughly and made the experience very pleasant More

by Soup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Jeremy Krubsack, Tim Thilleman, Devin Timm, Kerwin Ruiz, Rob Heaney, Alex Hanson, Nico Torres , Brayan Alanis

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Jan 27, 2025

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

January 02, 2025

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Employee Rating

Excellent service from the sales team. Extremely knowledgeable and very polite. I would highly recommend this dealership, and Chris Baker is the most professional sales person I have dealt More

by DAVID.EICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Whiting, Chris Baker, Ryan Fitzsimmons

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Jan 03, 2025

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, David, please let us know. Ryan Fitzsimmons General Sales Manager 262-522-1000

December 27, 2024

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Employee Rating

I was quite impressed with the new building and the quick attention I received. The people I talked to were quite knowledgeable as what I was interested in. More

by 1UP22GO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Kerwin Ruiz

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Dec 28, 2024

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

December 13, 2024

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Employee Rating

From the minute, we met Dominic at the door, he took care of my wife and I through the whole process, which was greatly appreciated More

by KKUBACKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dominic Rauth

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Dec 14, 2024

Boucher Hyundai of Waukesha responded

We are very happy to hear that Dominic provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ryan Fitzsimmons General Sales Manager 262-522-1000

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