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Matthew Falcon
Matthew Falcon at Liberty Honda

Matthew Falcon

Shuttle Driver

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.7
60 Reviews
4.7

60 Reviews

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60 Reviews of Matthew Falcon

June 24, 2025

Dealership Rating
Employee Rating

Communication great. Service was on time and effective. Good job and very happy with results More

by shaicassell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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Jun 24, 2025

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 20, 2025

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Employee Rating

Dealership was fast and efficient and provided a video and a detailed explanation of all the work needed to be done More

by anitali0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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Jun 20, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2025

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Employee Rating

Great service! ! The staff was very helpful and kept us informed of all the updates. More

by frank@canihuante.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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Jun 20, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 11, 2025

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Employee Rating

Professional courteous great customer service & representative excellent staff service that keep customers informed and happy More

by sharoncieck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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Jun 11, 2025

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

June 11, 2025

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Employee Rating

Liberty Honda always easy and pleasant to deal with. Sales and service staff professional and knowledgeable. More

by DENNISSCHAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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Jun 11, 2025

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

June 05, 2025

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Employee Rating

The dealership and the employees I dealt with were extremely professional and helpful. My appointment went very well and my car was ready on time. I also appreciated that the car was washed. More

by Zemanjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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Jun 05, 2025

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

June 02, 2025

Dealership Rating
Employee Rating

Great job Took care of all my problems with my own car and enjoyed everything More

by Don’t send me anything
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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Jun 02, 2025

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 23, 2025

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Employee Rating

Great experience, great constumter service. Will always go back to take care of my cars servicing More

by Sydney.Darling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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May 23, 2025

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 22, 2025

Dealership Rating
Employee Rating

At Liberty Honda I experienced good communication with Scott. I got a video status during the service pretty impressive. They should do that more often. More

by omyrajackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Brewer

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May 22, 2025

Liberty Honda responded

Omyra, thanks for sharing your thoughts about your experience with Liberty Honda. Scott and our team appreciate your business and hope to see you again soon!

May 15, 2025

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Employee Rating

Scott and his team are so wonderful! They made my service smooth from drop off to pick up! They communicated everything and were very transparent which I appreciated! More

by aew2233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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May 16, 2025

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

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