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Matthew Dombrowski
Matthew Dombrowski at Subaru of Utica
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Matthew Dombrowski

Service Technician

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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5.0
10 Reviews
5.0

10 Reviews

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10 Reviews of Matthew Dombrowski

November 04, 2024

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Employee Rating

Courteous polite service. Fast evaluation and diagnosis. No issues after picking up car. 5 star experience More

by PTHOMAS545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2024

Subaru of Utica responded

Thank you for sharing your positive experience with Subaru of Utica! We're delighted to hear that our team provided courteous and efficient service. Safe travels, and we look forward to serving you again in the future!

October 30, 2024

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Employee Rating

My potential work is always explained in detail with upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work! More

by JMICHEL7249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Joanne Palmer, Nick Orbinati, Tyler Basset, Lee Gold, Carlos Bello, Kenneth Anna, Adam Stockbridge

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Oct 31, 2024

Subaru of Utica responded

We love to read reviews like yours. We're glad you had such a positive experience with us. Thank you for choosing Subaru of Utica. If you need anything else at all, you can always call us or stop by. We're here to help!

September 14, 2024

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Employee Rating

Great service and very friendly. Explained everything to me with concern that I was ok with everything More

by M.BELFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Joanne Palmer, Tyler Basset, Lee Gold, Carlos Bello, Kenneth Anna, Adam Stockbridge , Troy Chamberlain, Kasey Eakins

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Sep 16, 2024

Subaru of Utica responded

M.BELFIELD, we're delighted to hear you had a great experience with our team at Subaru of Utica. Thanks for the kind words. Come see us again soon!

August 24, 2024

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Employee Rating

They are very attentive to your needs and try to accommodate in the best possible way! More

by JOHNWIZ451
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Palmer

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Aug 26, 2024

Subaru of Utica responded

Thank you for your kind words and positive review, John! We look forward to serving you again at Subaru of Utica!

June 19, 2024

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Employee Rating

Knowledgeable, friendly, attentive staff. pleasure doing business with. Looking forward to coming back to service my non Subaru vehicle. Thanks Vinny keep up the excellent work. More

by COLDBROOK85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Joanne Palmer, Lee Gold, Carlos Bello, Kenneth Anna , Joe Batista, Dan Perkins

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Jun 19, 2024

Subaru of Utica responded

It's wonderful to hear that you had a great experience with Vinny and our team at Subaru of Utica! We look forward to assisting you again in the future. Thank you for choosing us!

Jun 19, 2024

Subaru of Utica responded

It's wonderful to hear that you had a great experience with Vinny and our team at Subaru of Utica! We look forward to assisting you again in the future. Thank you for choosing us!

June 14, 2024

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Employee Rating

One of the reasons why we continue to deal with Subaru is the quality of the service and staff. More

by FWILCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Joanne Palmer, Tyler Basset, Lee Gold, Carlos Bello, Kenneth Anna , Troy Chamberlain, Kasey Eakins, Mike Green

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Jun 14, 2024

Subaru of Utica responded

Thank you so much for the kind words. It makes our day! We hope to see you again in the future if we can be of assistance. Until then, safe travels!

March 13, 2024

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Employee Rating

Vincent was very professional in talking about what work I was having done. He was very clear so I understood the work. All staff were very friendly and the work was done timely. They ensured to ask my p More

by MCKERNAN.BARBARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

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Mar 13, 2024

Subaru of Utica responded

Barbara, we understand needing vehicle maintenance and repairs can be upsetting, and our Subaru of Utica team strives to help customers remain as free from stress as possible while we tend to their needs. Vincent will be proud in knowing his professional, clear and informative assistance helped us reach that objective during your experience. It's great to hear you found value in our tech's video detailing the work being performed as well. Your recommendations mean the world to us, and we look forward to working with you in the future as well.

February 16, 2024

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Employee Rating

Put my car in the best of shape. Was able to take care of every problem. Thankcare More

by RAINBOWWIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Tyler Basset

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Feb 19, 2024

Subaru of Utica responded

It was our pleasure to get your car back to performing its best. Thank you for trusting us with your repair and maintenance needs here at Subaru of Utica. Your kind feedback means a lot to us and we hope that you'll consider working with us again in the future.

February 02, 2024

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Employee Rating

Joanne said it would be an hour and it was 55 min. Fast check in. Snacks were great. Place is spotless. More

by GMGRIMALDI.GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Joanne Palmer

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Feb 02, 2024

Subaru of Utica responded

We appreciate your kind words. We're glad to know your service was quick and seamless and your time enjoyable. Our team at Subaru of Utica always aim to provide the best experience. If there's anything else we can do for you in the future, reach out anytime.

January 30, 2024

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Employee Rating

Fixed or small issue without hesitation and had a complimentary 2024 rental on top of that! Free I might add!!! More

by MLAMANNA1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Tyler Basset, Lee Gold, Carlos Bello, Kenneth Anna , Troy Chamberlain, Kasey Eakins, Jonson Moreland

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Jan 30, 2024

Subaru of Utica responded

It was our pleasure to get you fixed up and back on the road, and to be able to accommodate your travel needs while we tended to your vehicle. Thank you for trusting us with your vehicle's care at Subaru of Utica. Safe travels and we'll see you again next visit.

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