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Matthew D

Overview Reviews (21) Inventory (129)

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Matthew D

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Matthew D

Internet Manager

O'Steen Volkswagen

11401 Philips Hwy
Jacksonville, FL 32256

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4.8

21 Reviews

Overview Reviews (21) Inventory (129)

4.8

21 Reviews

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21 Reviews of Matthew D

March 26, 2025

Dealership Rating

Employee Rating

My sales representative Quan was super helpful thru the entire car buying process. He was super nice and got me in and out with no issues. He made my car buying experience very pleasant and peaceful. I’m v entire car buying process. He was super nice and got me in and out with no issues. He made my car buying experience very pleasant and peaceful. I’m very appreciative of the service. More

by mya

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Quan R

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Mar 26, 2025 -

O'Steen Volkswagen responded

Mya, Thank you so much for sharing your experience! We’re thrilled to hear that Quan was able to assist you so efficiently and with such a positive attitude. Enjoy your new car, and reach out if you need anything else! /MM

February 24, 2025

Dealership Rating

Employee Rating

My sales man Jacob was amazing. HIM and sales manager Matt made sure I got the best deal possible. HIM and sales manager Matt made sure I got the best deal possible. More

by jalz1222

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jacob Z, Kelvin F

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Feb 24, 2025 -

O'Steen Volkswagen responded

Thank you for your wonderful review! We're so glad to hear that Jacob and Matt provided you with an excellent experience and made sure you got the best deal. We truly appreciate your feedback and are thrilled you had such a positive experience. If you ever need anything in the future, we're here to help! Enjoy your new ride! *AS

February 24, 2025

Dealership Rating

Employee Rating

Love the atlas, thanks to Jacob and Kelvin, highly recommend dealing with them anytime you are in the market for a vehicle. recommend dealing with them anytime you are in the market for a vehicle. More

by Bianca88

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jacob Z, Kelvin F

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Feb 24, 2025 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear you love the Atlas, and we truly appreciate the shoutout to Jacob and Kelvin. They will be so happy to know they made a positive impact on your experience. If you ever need anything in the future, don't hesitate to reach out. We look forward to working with you again! *AS

February 24, 2025

Dealership Rating

Employee Rating

Jakob was amazing! He and the Sales Manager Mr. Matt got me the exact car I wanted!! Mr. Justin in Service was amazing as well and Mr. John in Parts and Julie the Recep He and the Sales Manager Mr. Matt got me the exact car I wanted!! Mr. Justin in Service was amazing as well and Mr. John in Parts and Julie the Receptionist. They were a very welcoming family during my entire visit :) More

by Bilbrey.justin

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chuck Wrye, Chris N, Justin B, Terrence R, Marc T, Jacob Z, Marquis B , John Scoville, Julie Smith, Trey Miller, Andrew Limbrick, Ana G, Quan, Kelvin

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Feb 24, 2025 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We’re so happy to hear that Jakob, Mr. Matt, Mr. Justin, Mr. John, and Julie made your visit enjoyable and helped you find the perfect car. It’s wonderful to know you felt like part of the family during your time with us! We’ll be sure to pass along your kind words to the team. If you need anything else, don’t hesitate to reach out. Enjoy your new car! 😊 *AS

February 22, 2025

Dealership Rating

Employee Rating

Very knowledgeable and friendly staff. Took only two hours to leave with a new car. Took only two hours to leave with a new car. More

by Joe Pfoh

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Chuck Wrye, Jacob Z

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Feb 24, 2025 -

O'Steen Volkswagen responded

Joe, thank you for taking the time to share your 5-STAR review and for trusting O'Steen Volkswagen of Jacksonville for your car buying experience, We look forward to serving you in the future! /MM

Feb 24, 2025 -

O'Steen Volkswagen responded

Thank you for your great review! We’re so glad to hear that our team was able to provide you with a quick and smooth experience. We pride ourselves on being both knowledgeable and friendly, and it’s wonderful to know that came across during your visit. Enjoy your new car, and don’t hesitate to reach out if you need anything! 😊 *AS

January 31, 2025

Dealership Rating

Employee Rating

Great experience, Marquis was excellent! I will recommend Osteen to all my family and friends. I will recommend Osteen to all my family and friends. More

by chrismuller9

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrence R, Marquis B

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Jan 31, 2025 -

O'Steen Volkswagen responded

Thank you for the 5-STAR review! /MM

January 28, 2025

Dealership Rating

Employee Rating

My salesman Jacob was very helpful and I feel as though he took every opportunity to make sure the process was as quick as possible while also creating a personable experience at the same time he took every opportunity to make sure the process was as quick as possible while also creating a personable experience at the same time More

by nicktletterman

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chuck Wrye, Chris N, Trey M, Marc T, Jacob Z

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Jan 29, 2025 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience! Let us know if you need anything else. /MM

January 21, 2025

Dealership Rating

Employee Rating

Quan and his manager Matt made it very easy to purchase my new vw gli. It's great to deal with people you feel you can fully trust. my new vw gli. It's great to deal with people you feel you can fully trust. More

by David M

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Quan R

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Jan 24, 2025 -

O'Steen Volkswagen responded

David, Thank you for sharing your experience! We’re so glad to hear that Quan and Matt made the process smooth and easy for you. Trust is everything, and we’re thrilled that you felt confident working with them. Enjoy your new VW GLI, and feel free to reach out if you need anything down the road! /MM

December 31, 2024

Dealership Rating

Employee Rating

Honesty I had the best car experience ever. I was listen to, heard, and respected when buying my car. There was no pushing prices, and pressure to pay more than I was comfortable with. Thank yo I was listen to, heard, and respected when buying my car. There was no pushing prices, and pressure to pay more than I was comfortable with. Thank you Leo and his team for making this happen! More

by BP

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrence R, Leo Hill

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Jan 11, 2025 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We’re thrilled to hear that you had the best car-buying experience with us. We truly appreciate you sharing your positive feedback. If you ever need anything else, we’re here for you! /MM

December 29, 2024

Dealership Rating

Employee Rating

Very professional, friendly, and straight forward. Will recommend to others looking for a new car to see Quan and Matt at Osteen VW Will recommend to others looking for a new car to see Quan and Matt at Osteen VW More

by bkane17

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Quan R

Report | Print

Jan 02, 2025 -

O'Steen Volkswagen responded

Thank you for your kind words! We're thrilled to hear that Quan and Matt provided you with a professional, friendly, and straightforward experience. Your recommendation means a lot to us, and we truly appreciate you sharing your feedback. If you or anyone you know needs assistance in the future, we’d be happy to help! Enjoy your new car! /MM

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