Matthew D
Matthew D at O'Steen Volkswagen
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Matthew D

Internet Manager

O'Steen Volkswagen

11401 Philips Hwy
Jacksonville, FL 32256

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Matthew D

December 17, 2024

Dealership Rating
Employee Rating

I had good experience dealing with Osteen vw salesman Quan sales manger Matt , Rob and Terrence in financial services were all very nice and professional. I will buy new car from them again . More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence R, Quan Rashad

Dec 17, 2024

O'Steen Volkswagen responded

Thank you so much for your kind words, Mike! We're thrilled to hear that you had a great experience with Quan, Matt, Rob, and Terrence. We look forward to helping you with your next car purchase—thank you for choosing us! /MM

November 30, 2024

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I’m a USN Naval Officer that just arrived from deployment. I needed a new car for the family and Mr.Quan Rashad treated us like a true professional. He gave us all the information we asked him and More

by SWO84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quan Rashad

Dec 04, 2024

O'Steen Volkswagen responded

Thank you so much for your service, and welcome home! We're truly honored that you chose O'Steen Volkswagen for your car purchase. We're glad to hear that Quan provided such a professional and informative experience for you and your family. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new Volkswagen, and thank you again for your trust and support! /MM

November 16, 2024

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After having a horrible experience at another dealership, I took a chance and called O’Steen in Jacksonville since I would be in town. While the other dealership was rude and pushy and condescending, even b More

by Kris12980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence R, Quan Rashad

Nov 25, 2024

O'Steen Volkswagen responded

Kris, Thank you so much for sharing your experience with us! We are truly grateful that you gave us the opportunity to earn your business after your previous experience at another dealership. Quan and Matt are fantastic, and it’s wonderful to hear how they made the process smooth, transparent, and stress-free for you. At O’Steen VW, we believe in treating every customer with respect and ensuring they get the car they truly want without any pressure. We're thrilled that you are now driving a brand-new car and that we could be a part of this special moment for you. If you ever need anything, don’t hesitate to reach out. /MM

October 30, 2024

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Employee Rating

Rashad was professional, prompt and did everything possible to make sure I was taken care of. More

by loudyf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence R, Quan Rashad

Nov 25, 2024

O'Steen Volkswagen responded

Thank you for putting your trust in O'Steen Volkswagen!

September 29, 2024

Dealership Rating
Employee Rating

My experience was was adventures staff was very helpful, understanding, and passionate due to the out if state circumstances. I would refer this dealership to others in the near future. More

by baxterterrica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quan Rashad

Oct 01, 2024

O'Steen Volkswagen responded

Thank you for your kind words! We’re thrilled to hear that our staff was helpful and understanding, especially with your out-of-state circumstances. If you need anything in the future, don’t hesitate to reach out! /MM

September 18, 2024

Dealership Rating
Employee Rating

Quan was very friendly and professional. He walked me through every step with purchasing my car. More

by latishat83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence R , Quan

Sep 18, 2024

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that Quan provided you with friendly and professional service throughout your car purchasing experience. Our team is dedicated to making sure every step is smooth and enjoyable. If you have any more questions or need assistance in the future, don't hesitate to reach out! Enjoy your new car! /MM

May 23, 2024

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Employee Rating

They were able to get the exact car I wanted and made the process easy. Thank you Leo. More

by jmwarade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence R , Leo

May 23, 2024

O'Steen Volkswagen responded

Thank you for sharing your positive experience with us! We are happy to hear that Leo could assist in finding the perfect car for you. - AB

May 15, 2024

Dealership Rating
Employee Rating

Worked with Matt and Andy. I am not the easiest customer to deal with so I appreciate them hanging in there with me to find vehicles and payments that fit into my lifestyle. More

by parker94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris N , Andrew S, Rob (in finance)

May 17, 2024

O'Steen Volkswagen responded

Parker, thank you for your positive review and for choosing O'Steen. We're delighted to hear that Matt and Andy were able to assist you in finding the right vehicle and plan for you. We appreciate your business and look forward to serving you again in the future. - AB

May 01, 2024

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Employee Rating

They made the process super easy and fast. We are purchased from O’Steen in the past and will continue to do so. Love the amount of inventory they have to choose from. More

by Bugaudiophile
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Z

May 07, 2024

O'Steen Volkswagen responded

Thank you for your continued support, we truly appreciate it! We're honored to have earned your loyalty. Our wide inventory selection is designed to cater to our customers' diverse needs, and we're delighted it has met your expectations. Should you need anything else or have any questions in the future, please don't hesitate to reach out. We're excited to continue providing you with excellent service! - MM

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