Matthew Burr

Stellar service-told Mathew our symptoms were we’re experiencing with the new defender-he suggested dropping off for testing after about an hour he reached out to us and confirmed our suspicions and an experiencing with the new defender-he suggested dropping off for testing after about an hour he reached out to us and confirmed our suspicions and analysis service department replaced defective component-it was very cordial and quick too much my surprise. I thought it would take a whole day -thumbs up.! We have been in the Land Rover community for years ! Land Rover the sum of its parts! More

by brown5352 Verified Customer Verified Customer

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It went as expected. It was on time and the service took care of the issue. It was on time and the service took care of the issue. More

by furst_place Verified Customer Verified Customer

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Excellent service and perfect communication. We had a problem with a window that required a quick solution and Matt had us come in and they provided a temporary fix until the part was available. We had a problem with a window that required a quick solution and Matt had us come in and they provided a temporary fix until the part was available. More

by tom@windowblindoutlet.com Verified Customer Verified Customer

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From the moment I arrived Matt, Leah and team make me feel valued as a customer. The service was prompt, transparent, and exceeded my expectations. Matt and Leah are always top-notch. feel valued as a customer. The service was prompt, transparent, and exceeded my expectations. Matt and Leah are always top-notch. More

by kimkayh Verified Customer Verified Customer

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Excellent customer service. The service to our vehicle was completed as scheduled. We were offered a rental car while the service was being completed. The service to our vehicle was completed as scheduled. We were offered a rental car while the service was being completed. More

by j_reed72 Verified Customer Verified Customer

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Matt has been fantastic to work with. Very communicative, on top of any issues that potentially crop up and overall is pleasant to work with. Absolutely recommend him to anyone that would Very communicative, on top of any issues that potentially crop up and overall is pleasant to work with. Absolutely recommend him to anyone that would need service there! More

by tylermeck Verified Customer Verified Customer

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Fast and efficient service. Explained the issue and how it was resolved. As always the service staff was very courteous. Explained the issue and how it was resolved. As always the service staff was very courteous. More

by cagrimm4 Verified Customer Verified Customer

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Matthew was top notch. . he is definitely the definition of quality customer service! I truly appreciate his efforts! . he is definitely the definition of quality customer service! I truly appreciate his efforts! More

by tmarieg0 Verified Customer Verified Customer

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Expected. Received. Excellence as always. Matthew went out of his way to make sure my vehicle was ready upon my return from travel. Service was unscheduled but Received. Excellence as always. Matthew went out of his way to make sure my vehicle was ready upon my return from travel. Service was unscheduled but he still made it happen within limited time. More

by mnorthrup Verified Customer Verified Customer

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It was great experience from scheduling all the way to service. I will recommend family members and friends. service. I will recommend family members and friends. More

by frankim2003 Verified Customer Verified Customer

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