Matthew Bitterhoff | Page 17

I took my Hylander in for service & auto butler they did a great job & also made sure that I had a ride home & back to pick it up when it was finshed. a great job & also made sure that I had a ride home & back to pick it up when it was finshed. More

by cdmbowler Verified Customer Verified Customer

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They got me in and out quickly. Much faster than I thought considering they were slammed servicing Toyotas because many dealerships are shut down in Florida. They see me without an Much faster than I thought considering they were slammed servicing Toyotas because many dealerships are shut down in Florida. They see me without an appointment and have me done in one hour. Thank you. More

by BUBBYMUKES Verified Customer Verified Customer

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The service was good, but it took 4+ hours to complete an oil change & tire rotation. Pretty surprising! So grateful I didn’t sit to wait oil change & tire rotation. Pretty surprising! So grateful I didn’t sit to wait More

by MOLLYBUSER Verified Customer Verified Customer

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The service was what I expected, and Mathew was very helpful. They are a great team. helpful. They are a great team. More

by BYRON_PLUAS Verified Customer Verified Customer

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Great service, professional and friendly staff. Nice waiting area, good communication and the staff really listens to concerns. I know all I had done was a key duplicate, but the car was not clean Nice waiting area, good communication and the staff really listens to concerns. I know all I had done was a key duplicate, but the car was not cleaned after, should I have expected that since your employees were in the car? More

by HERRINGJD1 Verified Customer Verified Customer

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Sending calls to voicemail last week was very disappointing. I left 5 messages and none were returned for 3 days!! My van was supposed to be ready for pickup over weekend and I did not get any c disappointing. I left 5 messages and none were returned for 3 days!! My van was supposed to be ready for pickup over weekend and I did not get any calls. Had to pay a perso. To shuttle me to my house. I used to be very happy with your service but not anymore. You need to figure a way to have somebody rerun calls…not let them die in a voicemail xxxx.. Matt said he tried to co tact me on Friday and Saturday but I had no emails or messages on my phone. Very frustrating!! More

by JStoltzfus Verified Customer Verified Customer

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Can’t say enough wonderful things about Matt . He is knowledgeable, always helpful and a pure pleasure to deal with.. It’s easy to get sticker shock when it’s time to pay the servicing bill. Matt He is knowledgeable, always helpful and a pure pleasure to deal with.. It’s easy to get sticker shock when it’s time to pay the servicing bill. Matt is patient and reviews the whole bill helping a Senior Citizen like me to feel as though the mgmt cares about our limited resources. He’s just wonderful to deal with. More

by MARYPEROZICH Verified Customer Verified Customer

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It may be a Ford but it comes out happy and healthy after it's check up at Toyota :) it's check up at Toyota :) More

by DOROTHYHEATH47 Verified Customer Verified Customer

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The assistant service manager took great care of me. He took the time to explain away any concerns I had with my car. I’ve always had good service for my car. Having said all that, the wait for complet He took the time to explain away any concerns I had with my car. I’ve always had good service for my car. Having said all that, the wait for completion was way over what I’ve experienced before and that was with an appointment! I hope management is trying fix this! More

by wishfish49 Verified Customer Verified Customer

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Matt was very professional dealing with my service. He's an excellent employee. You should reward him. He's an excellent employee. You should reward him. More

by dkaracia Verified Customer Verified Customer

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