Matthew Bitterhoff | Page 14

Greeted promptly. Shown to reception area and kept informed of proceedings. Felt car was in good hands Shown to reception area and kept informed of proceedings. Felt car was in good hands More

by barbfaris3886 Verified Customer Verified Customer

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The work was well done and professional. The customer service was great as well. I strongly recommend Gettel Toyota. The customer service was great as well. I strongly recommend Gettel Toyota. More

by WLAMBERT384 Verified Customer Verified Customer

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Matt does a phenomenal job of taking care of his clients! If any issues occurs he always makes it right. If any issues occurs he always makes it right. More

by Lorenzo Verified Customer Verified Customer

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Joy is the only reason I came back to this dealership. She was able to get me into something else safe for my kids and she went above and beyond her job expectations. She was able to get me into something else safe for my kids and she went above and beyond her job expectations. More

by kassjohnson Verified Customer Verified Customer

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Takes too long to just get an oil change. Waste of time. Taking my car to jiffy lube next time Waste of time. Taking my car to jiffy lube next time More

by kmurph2591 Verified Customer Verified Customer

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Regular maintenance was done well. Waited 45 minutes after checked in. Waited 15 minutes to get checked in. Waited 45 minutes after checked in. Waited 15 minutes to get checked in. More

by STRONGHEART43 Verified Customer Verified Customer

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I brought my car in for service and Matt Bitterhoff took very good care of it. He provided me with quick service and was able to fix the problem. I was very impressed with his concern with fixing the car very good care of it. He provided me with quick service and was able to fix the problem. I was very impressed with his concern with fixing the car and getting it done quickly. I also want to thank the person who answered my call and encouraged me to bring it in right away. I apologize for not remembering her name, but if there is an Ashley answering the service department calls, it was her. Wayne Brinster More

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I leased a car through Gettel. If I had known that the wait time for an oil change and tire rotation was 2 hours. WITH AN APPOINTMENT. I would have chosen a Chevy. If I had known that the wait time for an oil change and tire rotation was 2 hours. WITH AN APPOINTMENT. I would have chosen a Chevy. More

by LUVMYBIRDS5 Verified Customer Verified Customer

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We are very happy about the way we are treated as people and the way our cars are treated for service. Thank you and happy new year to everyone there. and the way our cars are treated for service. Thank you and happy new year to everyone there. More

by Dancing Mickey Verified Customer Verified Customer

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Very disappointed in the service. Poor communication on the repairs and they did not do them correctly and I was charged for it. Replaced tire stem but did not put lug back on. Was to Poor communication on the repairs and they did not do them correctly and I was charged for it. Replaced tire stem but did not put lug back on. Was told they fixed front grill attachment and stil broken. Paid for antenna bracket which was not in stock and no one has called to let me know if it is in or anything. I Worked with Matt and I have tried calling multiple times to make the service department aware of this and no one has called me back on a resolution. More

by Mvmiano Verified Customer Verified Customer

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