Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Matthew Berry
Refer Me
38 Reviews
38 Reviews
Write a Review
38 Reviews of Matthew Berry
March 01, 2025
I had an 8am appointment, but my car wasn’t serviced until 930am and completed until 10am for an oil change and inspection. I inquired as to why it took so long for my car to be seen and was told it wa until 930am and completed until 10am for an oil change and inspection. I inquired as to why it took so long for my car to be seen and was told it was first come first serve. I pointed out that I had an appointment, and Matthew informed said that didn’t matter. Clearly, there is a misunderstanding of what an”appointment” is at this service center. Otherwise, everything else was handled perfectly and I was satisfied with the result, but won’t likely return due to the “appointment” policy. More
by ERIKBOYME
Verified CustomerOther Employees Tagged: Alyssa Ussery
February 28, 2025
My car was in for warranty work because of issues with the windows and the panoramic sunroof. The service center ended up, putting in a completely new panoramic roof in my car, and when I picked up my car the windows and the panoramic sunroof. The service center ended up, putting in a completely new panoramic roof in my car, and when I picked up my car when the work was done, the inside of my car was filthy. There were footprints and dirt/dust all over the floor mats and all over the black plastic trim where you enter the car. There were dirty hand/finger prints on the black leather seats, and 3 bolts sitting in the cup holder as well as a long piece of plastic molding (possibly from the old roof ?) laying on the front seat. I always thought that when cars were at dealerships for any sort of work, that they were somewhat cleaned after and run through the car wash. It is not a huge deal that the outside of my car was not clean, but I was pretty bothered by how dirty the inside of the car was when it was returned to me. More
by THEMAZES
February 26, 2025
The service I received met my expectations. I went in for an oil change and recall. The recall required additional time with the service department which was completed within the time-line sche I went in for an oil change and recall. The recall required additional time with the service department which was completed within the time-line scheduled. More
by SAMVELIZ
February 22, 2025
Matthew, in the Service Dept. , was friendly, professional and very knowledgeable. He kept me informed and met time commitments. Service provided was completed as promised. I'm a l , was friendly, professional and very knowledgeable. He kept me informed and met time commitments. Service provided was completed as promised. I'm a long time customer and always happy with the dependable service at Infiniti Roseville. Thank you! More
by DJW4410
February 19, 2025
Dan and his team went above and beyond to keep me informed and taken care of. informed and taken care of. More
by DLPETTINATO
Other Employees Tagged: Dan Chastain
February 12, 2025
We love this Infiniti dealership. Staff is always courteous, friendly and knowledgeable. It is easy to set an appointment for service, good availability and prompt service. Thank you! Staff is always courteous, friendly and knowledgeable. It is easy to set an appointment for service, good availability and prompt service. Thank you! More
by TEACHERE20
January 24, 2025
They kept me very comfortable while I waited for my car to be serviced. Matthew pointed out where I could set up my laptop while I waited. They even washed my car which was a nice touch. to be serviced. Matthew pointed out where I could set up my laptop while I waited. They even washed my car which was a nice touch. More
by Judy
Dealership Inventory (97 Vehicles)
