Matt Youssef

Super friendly and helpful staff. Answered all my questions with knowledge and understanding of the process. As well as assisting in all ways possible to help with my purchase from st Answered all my questions with knowledge and understanding of the process. As well as assisting in all ways possible to help with my purchase from states away. More

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I had a great experience remote purchasing my 992 Cabriolet from Porsche North Olmsted. I interacted with Frank Jr, Tom, Matt and Shane. I all interactions, I found them to be genuine, clear commu Cabriolet from Porsche North Olmsted. I interacted with Frank Jr, Tom, Matt and Shane. I all interactions, I found them to be genuine, clear communicators and transparent. I worked mostly with Shane and he was fantastic through the whole purchase experience. Being remote I had to rely on Shane to inspect, prep, and ship the car off to me in California. Shane was always responsive and followed with we had discussed. I was purchasing the car during the arctic storm that was covering much of the US and Shane had the car cleaned and moved inside for extra protection during the storm. Shane arranged the car transport with a trusted carrier and ensured the car was loaded and delivered to me safely. I also worked with Tom to complete the paper work and found him to be straightforward and honest in his interaction. Also spoke with Frank Jr and Matt, found them both to be genuine and friendly as well. Overall a great purchase experience. Thank you , would not hesitate to buy another car from the same team. More

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I’ve had the pleasure of working with Shane as my Porsche dealer for several years now, and it’s hard to overstate the impact he’s had on my ownership experience. What began as a straightforward dealer relat dealer for several years now, and it’s hard to overstate the impact he’s had on my ownership experience. What began as a straightforward dealer relationship has grown into a long-term partnership built on trust, consistency, and an unmistakable passion for Porsche. Most recently, Shane helped me build my absolute dream Porsche Targa, and the experience confirmed why I wouldn’t go to anyone else. From the very beginning of our relationship, Shane set himself apart through his deep knowledge of the Porsche brand and his ability to listen. He never pushed inventory or tried to steer me toward what was easiest to sell. Instead, he focused on understanding how I drive, what I value in a car, and what kind of ownership experience I was looking for. Over the years, that attention to detail has only become more refined. The Targa build process was where Shane’s experience and expertise truly shined. Building a Porsche can be overwhelming given the number of options, trims, performance upgrades, and aesthetic decisions involved. At every step, Shane provided clear, thoughtful guidance. He explained not just what each option was, but how it would affect the driving feel, long-term satisfaction, and even resale value. His advice was never generic; it was tailored specifically to my goals for the car. Shane’s understanding of Porsche engineering and design was especially valuable during the performance and chassis configuration stages. He helped me weigh subtle but meaningful differences in suspension setups, wheel options, and interior choices, always grounding the conversation in real-world driving experience rather than sales talk. When I had questions or hesitations, he was patient, honest, and transparent, even when that meant recommending a less expensive option because it better fit my needs. Communication throughout the build was excellent. Shane kept me informed on timelines, production updates, and delivery expectations, and he was proactive whenever there were changes or decisions to be made. That level of follow-through made the entire process enjoyable rather than stressful, and it reinforced the confidence I already had in him. What truly sets Shane apart is that his commitment doesn’t end when the car is delivered. He continues to check in, offer support, and make sure everything meets expectations. That long-term mindset is rare and invaluable. If you’re looking for a Porsche dealer who combines deep expertise, genuine enthusiasm, and a client-first approach, Shane is exceptional. After multiple years and now my dream Targa build, I can say without hesitation that working with him has been one of the best automotive experiences I’ve ever had. More

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Shane was very knowledgeable, professional and exceeded all of my needs during the entire purchasing process! all of my needs during the entire purchasing process! More

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Love working with all the employees at the dealership. Frank Sr. and Frank Jr. Are awesome. Frank Sr. and Frank Jr. Are awesome. More

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Maggie was extremely professional, knowledgeable, proactive and responsive throughout my entire search/build/purchase transaction. Very enjoyable to work with. Couldn’t recommend her enough and woul proactive and responsive throughout my entire search/build/purchase transaction. Very enjoyable to work with. Couldn’t recommend her enough and would gladly worn with her again! More

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Although I did have to pay half of the necessary work to bring a 2020 BMW M2 car to factory standards, Frank finally worked with me to split the bill. bring a 2020 BMW M2 car to factory standards, Frank finally worked with me to split the bill. More

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