Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Matt Snipes
Matt Snipes at Klamath Falls Toyota

Matt Snipes

Service Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.6
98 Reviews
4.6

98 Reviews

Write a Review

98 Reviews of Matt Snipes

February 06, 2025

Dealership Rating
Employee Rating

Easy to make an appointment & friendly technicians. The only issue was I asked them not to rotate my tires & they did it anyway. More

by JACKSW1EYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Juan Maldonado

Report | Print
Feb 07, 2025

Klamath Falls Toyota responded

Thank you for your feedback and we do apologize for rotating your tires. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 05, 2025

Dealership Rating
Employee Rating

Donnie was amazing to work with and made sure that I was able to get my truck back quickly. He was also understanding of my busy schedule and kept following up with me to ensure that I got the work done. No More

by Valerie 134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Report | Print
Feb 06, 2025

Klamath Falls Toyota responded

Thank you, Valerie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 04, 2025

Dealership Rating
Employee Rating

Very fast n professional services, he checked everything n gave recommendations. He was very nice. More

by betty18839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Report | Print
Feb 04, 2025

Klamath Falls Toyota responded

Betty, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 04, 2025

Dealership Rating
Employee Rating

You guys do a good job on my car thank you my car run good More

by RWDAD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing, Juan Maldonado

Report | Print
Feb 04, 2025

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 02, 2025

Dealership Rating
Employee Rating

Spent over thousand dollars and nothing fixed! Same problem!!😡 Called them, still waiting for reply. More

by Marciatraina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Francisco

Report | Print
Feb 06, 2025

Klamath Falls Toyota responded

Marcia, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 31, 2025

Dealership Rating
Employee Rating

Your service is very good Im very like to give my car to you guy do my service More

by mitutran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 01, 2025

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 30, 2025

Dealership Rating
Employee Rating

Took 2 hours for them to change my oil How long is it supposed to take for an oil change More

by ASHLEYANDREWT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Bicknell, Albert McLing, Juan Maldonado

Report | Print
Feb 04, 2025

Klamath Falls Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 24, 2025

Dealership Rating
Employee Rating

Excellent Service and Communication. Friendly people! Great Selection! Not pushy Sales! Very Happy with our used Jeep! More

by LDBUG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Report | Print
Jan 26, 2025

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 22, 2025

Dealership Rating
Employee Rating

I've been working with these people for a long time. They have always been good to me. More

by HEIDIYONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert McLing , Donnie Hodge

Report | Print
Jan 23, 2025

Klamath Falls Toyota responded

Thank you, Heidi! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 21, 2025

Dealership Rating
Employee Rating

My favorite place to get my oil changed and I appreciate the way the mechanics send a video showing the undercarriage especially if they see any issues. More

by michael.r.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing , Martinez also 5 stars

Report | Print
Jan 21, 2025

Klamath Falls Toyota responded

Thank you so much for your excellent review, Michael! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

1
2
...
10

Dealership Inventory (219 Vehicles)

used 2021 Toyota Highlander car, priced at $31,680
2021 Toyota Highlander
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
$31,680
View Details
new 2024 Toyota Tacoma car, priced at $56,133
2024 Toyota Tacoma
new
Bronze Oxide exterior
Automatic
Four-wheel Drive
$56,133
View Details
used 2021 Ford Edge car, priced at $22,498
2021 Ford Edge
used
Agate Black Metallic exterior
Automatic
All-wheel Drive
$22,498
View Details
used 2024 Subaru Crosstrek car, priced at $33,977
2024 Subaru Crosstrek
used
Geyser Blue Pearl exterior
Automatic
All-wheel Drive
$33,977
View Details
used 2023 Toyota Tacoma car, priced at $49,623
2023 Toyota Tacoma
used
Ice Cap exterior
Automatic
Four-wheel Drive
$49,623
View Details
used 2020 Ram 1500 car, priced at $25,925
2020 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$25,925
View Details
View All Inventory