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Matt Smith
Refer Me
Matt Smith
Collision Estimator
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
22 Reviews
22 Reviews
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22 Reviews of Matt Smith
March 10, 2025
James Wood Body Shop provided excellent service, delivering high-quality repairs with great attention to detail. The staff was professional, knowledgeable, and ensured the work was completed efficie delivering high-quality repairs with great attention to detail. The staff was professional, knowledgeable, and ensured the work was completed efficiently. However, they do charge an additional fee for credit card transactions, which is something to keep in mind when making payments. Overall, their workmanship and customer service make them a reliable choice for auto body repairs. More
by pinal
Verified CustomerOther Employees Tagged: Andrew Belden
March 08, 2025
Honesty, Integrity, Credibility describes my personal interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important aspect of choosing James Wood. I have used this dealer since 2007. Past and current interactions with personnel keeps me coming back for dependable, honest and valued customer experiences. Highly Recommend this dealership! More
by robcox15
Other Employees Tagged: Starla Johnson, Paul Johnson, Bryan Stanley, Krystal Gipson, Mark Sanders
February 19, 2025
Drew Ward did an excellent job making the trade-in/new purchase transaction transparent and streamlined. My brand new truck had factory paint defects that were discovered upon first wash only a few days purchase transaction transparent and streamlined. My brand new truck had factory paint defects that were discovered upon first wash only a few days after purchase and it was pulling teeth to get dealership management to agree to take care of the vehicle. It took a couple months to get a loaner but they did make it right in the end. Not sure if I'd purchase another vehicle in Decatur but enjoying the one I have now for hopefully a long time. More
by branabargar
Other Employees Tagged: Drew Ward, Jeffrey Bockemehl
February 07, 2025
Easy scheduling, great reception on arrival, escorted to service representative, Bryan Stanley, ensure way was requested for service and coordinated additional recall service. Process was quick, with face t service representative, Bryan Stanley, ensure way was requested for service and coordinated additional recall service. Process was quick, with face to face at end and truck washed and looking good More
by DEFENDERONTHEROAD
Other Employees Tagged: Paul Johnson, Bryan Stanley, Krystal Gipson, Jennifer Westerlund , Cashiers are always friendly
January 31, 2025
good people What Others Say GREAT customer service! The Service Department was very helpful, but still takes toolong. The Service Department was very helpful, but still takes toolong. More
by JSEEJAS
Other Employees Tagged: Bryan Stanley, Krystal Gipson, Jennifer Westerlund, Hunter Helm
January 30, 2025
The sales and finance team were friendly and knowledgeable. I was happy with the purchase. knowledgeable. I was happy with the purchase. More
by newhouseb
Other Employees Tagged: Todd Baugh
January 24, 2025
Poor Communication. Had my truck 3 months and it broke down 1 week after I picked it up with original issues. Not even 300 miles. Terrible experience! Service Coordinat Had my truck 3 months and it broke down 1 week after I picked it up with original issues. Not even 300 miles. Terrible experience! Service Coordinator would not communicate. I had to call for updates. More
by RYAN.BLACKBURN
Other Employees Tagged: Paul Johnson, Krystal Gipson, Mark Sanders, Sam Lara, Jennifer Westerlund
January 16, 2025
Always friendly, quick and professional service. Have been using them for 10 years now, 4 new trucks over that time and all service even though 30 miles from my house. Have been using them for 10 years now, 4 new trucks over that time and all service even though 30 miles from my house. More
by DEFENDERONTHEROAD
Other Employees Tagged: Bryan Stanley, Jennifer Westerlund
January 01, 2025
A employee had stolen a high visibility work jacket from my car. I want it back my car. I want it back More
by HUGO_FRAGA
Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Bryan Stanley, Krystal Gipson, David Stokes, Mark Sanders, Sam Lara, Jennifer Westerlund
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