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Matt Smith
Matt Smith at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Matt Smith

Collision Estimator

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.6
8 Reviews
4.6

8 Reviews

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8 Reviews of Matt Smith

November 17, 2024

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Employee Rating

I’ve enjoyed buying multiple vehicles from James Wood Decatur and our salesmen Clay Estes. More

by tylooney
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Zach Rhine, Shawn Hooe, Bryan Stanley, Krystal Gipson

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Nov 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you've had a great experience buying multiple vehicles from James Wood Chevrolet Buick GMC Decatur. Clay is indeed a fantastic member of our team, and I'm glad he was able to assist you. I appreciate your loyalty and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 16, 2024

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Friendly and knowledgeable staff. Always easy to contact and excellent work! I have always had excellent work from them. More

by theschuhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, Krystal Gipson, Mark Sanders, Sam Lara, Jennifer Westerlund

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Oct 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you find our staff at James Wood Chevrolet Buick GMC Decatur to be friendly and knowledgeable. It's our goal to provide excellent service, and we're glad to know that we've met your expectations consistently. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 07, 2024

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I appreciate the ease of the vehicle loan program while repairs were made to my vehicle. My vehicle was having check engine lights for admissions systems. I’d also asked that they figure out why my truck w More

by ECFIRE1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Oct 09, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the vehicle loan program and the repairs made to your truck. I understand your frustration about the ongoing starting issues, and I assure you that we take your concerns seriously. Please reach out to me directly, and we’ll work to resolve this issue at your earliest convenience. Your satisfaction is important to us, and we want to ensure your truck is in top condition. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 05, 2024

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Employee Rating

It’s important to communicate with your customers and that doesn’t always happen here.. More

by smeans74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cathy Spurgeon, Zach Rhine, Paul Johnson, Shawn Hooe, Bryan Stanley

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Jul 08, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback with us. At James Wood Chevrolet Buick GMC Decatur, we value open communication with our customers. If there are any concerns you would like to discuss further, please feel free to reach out to us. We appreciate your review. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 21, 2024

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Employee Rating

Been using Zach service advisor for years and he has always been fair and honest with me and the work is always done right . I'm a customer for life More

by odiswaynebickers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Huddleston, Zach Rhine, Bryan Stanley, Krystal Gipson, Sam Lara, Jennifer Westerlund

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Jun 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience with Zach. I appreciate your loyalty and trust in our team. I look forward to serving you again in the future. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 22, 2024

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Been using this dealership since 1987 I bought my first Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people. More

by burnstech1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo, Carey Williams, Brandt Wicker, Randy Williams, Starla Johnson, Nick Huff, Paul Johnson, Shawn Hooe, Sam Lara

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May 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your loyalty and kind words! We truly appreciate your continued support over the years and are thrilled to have been a part of your car buying journey. Looking forward to many more years of excellent service together at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 04, 2024

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Repaired the bodywork damage and returned an essentially new truck. I am very pleased with the result. More

by KWB178
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 13, 2024

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Matt was great and the whole James woods experience. Thank you. The truck looked great. More

by SDELP1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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