Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Matt Smith
Refer Me
Matt Smith
Collision Estimator
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
12 Reviews
12 Reviews
Write a Review
12 Reviews of Matt Smith
December 06, 2024
Mr. Estes is a breath of fresh air!! I have visited numerous dealerships to determine the best make /model of pick-up truck that would be a great fit for me. I’ve probably worked with more than ten di numerous dealerships to determine the best make /model of pick-up truck that would be a great fit for me. I’ve probably worked with more than ten different salesmen over the last few months throughout the metroplex. Clay is the only one that impressed me in every respect. He knows the vehicles on the lot and could answer all of my questions without hesitation…which I never experienced with other dealers. Also, he helped with a personalized and detailed setup of my new 2025 Silverado 2500 and accessories which was extremely helpful since I am so used to driving my 2006 Silverado 1500HD that doesn’t have all the bells and whistles. I had also purchased the 1500HD new from Woods Chevrolet too and it still runs perfect after 320,000 miles due to another great Wood’s employee that I have relied on for years in your maintenance department. Shawn is the very best at his job…and I’ll always use him for servicing my trucks and SUVs. It is why I’m confident to donate my 1500 HD to someone who needs it and can use it for another 300,000 miles! The outstanding experiences I continue to have with Wood’s Chevrolet is why I keep coming back. In fact, we’ll be back this month to look at SUVs for my wife…and we’ll continue to urge other friends and family to your business as well. Thanks again for having two of the very best and professional employees I’ve experienced in Clay and Shawn! v/r Gary Barber More
by bighands_ah1
Verified CustomerOther Employees Tagged: Brad Gunter, Clay Estes, Shawn Hooe
December 05, 2024
A/C compressor in 2015 Denali Yukon failed on the way to James Wood’s body shop after a minor accident. After the Body Shop shop, the service department was ready with parts and repaired to my satisfaction James Wood’s body shop after a minor accident. After the Body Shop shop, the service department was ready with parts and repaired to my satisfaction with new GM parts. I whimsically say the a/c on lowest setting throws ice cubes at you on the hottest Texas day! More
by Dr B
Other Employees Tagged: Bryan Stanley
December 02, 2024
Shawn Hoe was my service man and he took care of me like he always does , I've been coming to James woods for many years and Shawn is my go to guy he always does , I've been coming to James woods for many years and Shawn is my go to guy More
by SHAKEY6959
Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, Russell Fox, James Love, Dustin Stachowiak, Jose Martinez, Mark Sanders, Jennifer Westerlund
November 22, 2024
Repeat customer many times over. Clay Estes has been great to work with for multiple transactions. Clay Estes has been great to work with for multiple transactions. More
by tylooney
Other Employees Tagged: Clay Estes, Zach Rhine, Shawn Hooe, Bryan Stanley, Krystal Gipson
November 17, 2024
I’ve enjoyed buying multiple vehicles from James Wood Decatur and our salesmen Clay Estes. Decatur and our salesmen Clay Estes. More
by tylooney
Other Employees Tagged: Clay Estes, Zach Rhine, Shawn Hooe, Bryan Stanley, Krystal Gipson
October 16, 2024
Friendly and knowledgeable staff. Always easy to contact and excellent work! I have always had excellent work from them. Always easy to contact and excellent work! I have always had excellent work from them. More
by theschuhs
Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, Krystal Gipson, Mark Sanders, Sam Lara, Jennifer Westerlund
October 07, 2024
I appreciate the ease of the vehicle loan program while repairs were made to my vehicle. My vehicle was having check engine lights for admissions systems. I’d also asked that they figure out why my truck w repairs were made to my vehicle. My vehicle was having check engine lights for admissions systems. I’d also asked that they figure out why my truck was having a slow start. They replaced the battery and a visit before they replace the battery cable. My truck is still starting and slow. I was told we would have to make another appointment to determine the issue. I wish this had been completed while Jameswood had my vehicle for almost 2 months. More
by ECFIRE1967
Other Employees Tagged: Krystal Gipson
July 05, 2024
It’s important to communicate with your customers and that doesn’t always happen here.. that doesn’t always happen here.. More
by smeans74
Other Employees Tagged: Cathy Spurgeon, Zach Rhine, Paul Johnson, Shawn Hooe, Bryan Stanley
June 21, 2024
Been using Zach service advisor for years and he has always been fair and honest with me and the work is always done right . I'm a customer for life always been fair and honest with me and the work is always done right . I'm a customer for life More
by odiswaynebickers
Other Employees Tagged: Chad Huddleston, Zach Rhine, Bryan Stanley, Krystal Gipson, Sam Lara, Jennifer Westerlund
May 22, 2024
Been using this dealership since 1987 I bought my first Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people. Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people. More
by burnstech1
Other Employees Tagged: Rocco Rotundo, Carey Williams, Brandt Wicker, Randy Williams, Starla Johnson, Nick Huff, Paul Johnson, Shawn Hooe, Sam Lara
Dealership Inventory (799 Vehicles)
2025 Chevrolet Silverado 1500
new
Iridescent Pearl Tricoat exterior
Automatic
Four-wheel Drive
