Matt Shanks

At Toyota, Matt Shanks was super helpful in getting me the car I wanted in the exact color I wanted! the car I wanted in the exact color I wanted! More

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Worked with Matt Shanks at Napleton's Toyota in Urbana. They gave us a good price on our trade in as well as a good price on our new Tundra that we purchased. I would definitely recommend Matt and the Toyo They gave us a good price on our trade in as well as a good price on our new Tundra that we purchased. I would definitely recommend Matt and the Toyota Team at Napleton's in Urbana-Champaign More

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I wouldn’t recommend here. The lack of communication once leaving the dealership is ridiculous. I took time out of my day and even got a personal loan. I asked the salesman if The lack of communication once leaving the dealership is ridiculous. I took time out of my day and even got a personal loan. I asked the salesman if the car was a popular look right now and he told me no last it was shown was 3 weeks ago.. I was there on a Friday, got my personal loan on Monday and the vehicle was sold from underneath me. Still no communication for anyone to tell me. What a place 🙄 More

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Smooth transaction with Matthew Shanks and other staffs. We had a great deal and they were patient. We had a great deal and they were patient. More

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Wonderful car buying experience! ! Matt Shanks is the best to work with, we highly recommend ! Matt Shanks is the best to work with, we highly recommend More

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thanks you matt for an easy experience to buy my corolla cross i appreciate you cross i appreciate you More

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A very big thank you to Matt for helping me get my first ever car and making the process smooth and comprehensive as possible! ever car and making the process smooth and comprehensive as possible! More

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I had my car serviced and while I waited Matthew re-connected my phone to my car re-connected my phone to my car More

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Was looking for a Camry with a cold weather package. They informed me when one was coming to the dealership. The rest is history. Service is great at Napleton’s also! They informed me when one was coming to the dealership. The rest is history. Service is great at Napleton’s also! More

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Matt at Toyota was very helpful: Personable and low-key, no pressure tactics. Derek runs a great show overall, and the finance professional also helpful and accommodating and not pressurizing. Overall a hap no pressure tactics. Derek runs a great show overall, and the finance professional also helpful and accommodating and not pressurizing. Overall a happy and low-stress experience. More

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