Matt Scranton | Page 3

I came in for an oil change. Came out with a flat tire that the technician knew about and didn't tell me. You filled up my tired, cleared the alarm, and let me drive off that l Came out with a flat tire that the technician knew about and didn't tell me. You filled up my tired, cleared the alarm, and let me drive off that lot knowing it had a leak of some sort. My onstar told on you. I had my car at the delearship by 8:45. I didn't see the email until later on but the time for the low psi alert was for 9:21. I received a text message that my car was ready at 9:33. No alarm. It wasn't until I drove on the highway, and got to my destination, that the tire bled flat and I saw the email for the original alert.. you know the one you cleared and didn't tell me about. And then, your technician said the alert was there to begin with. Thankfully, your receptionist believed me that it wasn't because she got in the car after me to check the vin and mileage and such and it wasn't there. And there were no codes. So you basically called me a liar. You never mentioned it on my "video inspection". You're xxxx lucky that tire didn't shred and blow apart while I was driving and cost me more money. Or worse, I could have gotten hurt or hurt someone else. I should have gotten a free tire but instead you gave me a whole 10% off. You lost a customer. You wasted my money, my time, and my precious sleep because I'm a night shift nurse and had to call out the first 4 hours of my shift. You put my life, and others in jeopardy and that's not acceptable. Integrity goes a long way. Learn it. More

by LHCOXE Verified Customer Verified Customer

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Installed new tires and fixed a recall for me! Very good service and I was able to work while I waited with free Wi-Fi and work spaces! Very good service and I was able to work while I waited with free Wi-Fi and work spaces! More

by JCONKLIN85 Verified Customer Verified Customer

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The team at Scranton Chevy were Professional, fair and a pleasure to do business with! pleasure to do business with! More

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Best dealer on the plant by far! ! Always a pleasant experience! They are the only dealer left that I know of that truly appreciates your business! ! Always a pleasant experience! They are the only dealer left that I know of that truly appreciates your business! More

by bishop6691 Verified Customer Verified Customer

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The greatest dealer around great service and very friendly people I will continue the service them. friendly people I will continue the service them. More

by yvettecave804 Verified Customer Verified Customer

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They were very thorough and accommodating with making sure my car was serviced correctly. Highly recommend! sure my car was serviced correctly. Highly recommend! More

by CKJ Verified Customer Verified Customer

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Very happy to have worked with them. Car was ready as promised. Real easy to have worked with Steven. Car was ready as promised. Real easy to have worked with Steven. More

by rdonston Verified Customer Verified Customer

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Service Department was able to get me an appointment last minute and did the job as described. Tech’s did a great job installing some GM aftermarket badging. Ready sooner than I expected. Thank you! minute and did the job as described. Tech’s did a great job installing some GM aftermarket badging. Ready sooner than I expected. Thank you! More

by danielp654 Verified Customer Verified Customer

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Nicco Brown was our salesman Exquisite service Ed the finance guy fantastic everything went smoothly!! finance guy fantastic everything went smoothly!! More

by cjalapenos Verified Customer Verified Customer

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I love this dealership for two reasons. The first being the professionalism that every member of the staff has.The second reason is there timely work how they have your car ready when they s The first being the professionalism that every member of the staff has.The second reason is there timely work how they have your car ready when they say they will ,there the best. More

by LJDANIELS224 Verified Customer Verified Customer

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