Matt Schiewe
Matt Schiewe at Gordie Boucher Ford of Menomonee Falls
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Matt Schiewe

Service Dispatcher

Gordie Boucher Ford of Menomonee Falls

N88 W14300 Main St
Menomonee Falls, WI 53051

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4.8
35 Reviews

Dealership Experience

24 yrs, 5 mos

4.8

35 Reviews

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35 Reviews of Matt Schiewe

February 03, 2025

Dealership Rating
Employee Rating

Gordy Boucher service department does excellent work and when I get back to Wisconsin, they can service my truck again. Also, also, I do not remember any people‘s names More

by davelamberton
Recommend Dealer
Yes
Feb 03, 2025

Gordie Boucher Ford of Menomonee Falls responded

Dave, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

November 24, 2024

Dealership Rating
Employee Rating

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig More

by shilohmckinney23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Craig was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

August 11, 2024

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Employee Rating

We have always had excellent service. Would highly recommend Gordie Boucher to friends and family. More

by lisadankert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2024

Gordie Boucher Ford of Menomonee Falls responded

Lisa, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come! Alex Hienz Service Manager 262-225-9010

June 04, 2024

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Employee Rating

They got my car in without a appointment l. and got it back in 4 days. I wish they would have let me know the status of my car. Waiting for a part. I had a rental and needed figure out if I n More

by josterme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback. We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

May 02, 2024

Dealership Rating
Employee Rating

My last visit for service many employees came in and out of the waiting area grabbing a coffee or just passing through. Not one person greeted me. Also when the work was done. On my ride home I smelled b More

by ROSE2917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Not sure who work on my truck

May 06, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Alex Hienz Service Manager 262-225-9010

March 09, 2024

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Employee Rating

My car was towed before a snow storm and GB was super busy but once service was started it was thriple A. Found the problem and fixed it the first time!! Thank you!! More

by CORYCORRI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Cory, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 24, 2024

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Scheduling the appointment for service was done quickly and convenient transportation service was nice and easy More

by GARY.THOMSON2016
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Service Communication
Recommend Dealer
Yes
Jan 25, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Gary, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

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Excellent service and sales department. Very happy with the kind, friendly and knowledgeable staff. Russ More

by RUSS.STOECKLER
Service Price Transparency
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Recommend Dealer
Yes
Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Russ, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 21, 2023

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great! like the service will make this dealership my home. already made another appointment for service More

by PM1046
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 22, 2023

Gordie Boucher Ford of Menomonee Falls responded

Hi there, your satisfaction is important to us, so we want to sincerely thank you for choosing Gordie Boucher Ford of Menomonee Falls and we hope to see you again soon! Until the next time we meet, take care!

Nov 22, 2023

PM1046 responded

will recommend!

October 26, 2023

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Employee Rating

Nice and friendly people. Got the job done when they said they would. Good group More

by jnewell34.jn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

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