Matt Rowe

Scheduled maintenance visit for warranty, scheduling was a breeze, visit went quickly. This place runs like a fine tuned clock. Very profesional and very friendly.. a breeze, visit went quickly. This place runs like a fine tuned clock. Very profesional and very friendly.. More

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The service rep was outstanding in resolving all issues and maintenance. He was very courteous too! and maintenance. He was very courteous too! More

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Didn’t have to wait long for car service. Great prices and fantastic customer service. Great prices and fantastic customer service. More

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Please consider another Toyota dealership. Wasted thousands of dollars here, with consistently poor at best customer service. Quoted a hybrid replacement for my 2010 Toyota Prius for $1,500 Wasted thousands of dollars here, with consistently poor at best customer service. Quoted a hybrid replacement for my 2010 Toyota Prius for $1,500 just for the part itself, but found a local mechanic who got a no-aftermarket, new hybrid for Toyota cost plus labor, fully installed for $1,150.00. I see Matt Rowe is still there, so don't bother asking how much longer will your vehicle be ready after a 1 hr 45 min wait for a pre-scheduled oil change with the lobby cleared, folks leaving after your arrival, he'll say "I WILL NOT BE RUSHED!" Never at his desk, everyone ignores you. That was a year ago and another dealership suggested I leave this review, this is clearly unacceptable. More

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I had an issue with my vehicle recently and from start to finish my service guy Matt made the process so easy. finish my service guy Matt made the process so easy. More

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I came in without an appointment for service and the staff was very friendly and willing to help me really quick as always! staff was very friendly and willing to help me really quick as always! More

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It was very nice and friendly to drop your car off and get it serviced get it serviced More

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I always have a great experience at this dealership. I am a loyal customer since the time of. Bill Johnson, when he was the general manager. I am a loyal customer since the time of. Bill Johnson, when he was the general manager. More

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They always provide excellent service and the employees are very friendly, the best service in bay county. are very friendly, the best service in bay county. More

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Great service my husband actually took my vehicle into the dealership all was great really had a great visit. the dealership all was great really had a great visit. More

by ENEAU.KEITH.M Verified Customer Verified Customer

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