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Matt Randall

Overview Reviews (105) Inventory (451)

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Matt Randall

General Manager

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

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4.3

105 Reviews

Overview Reviews (105) Inventory (451)

Industry Experience

15 yrs, 4 mos

4.3

105 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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105 Reviews of Matt Randall

June 13, 2025

Dealership Rating

Employee Rating

Matt was helpful and solved my issues with my recall. I appreciate the help Matt. I appreciate the help Matt. More

by PERRY9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Barnett, Matthew Martinez

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Jun 13, 2025 -

Metro Ford of OKC responded

Thank you for the kind words! We're glad Matt was able to help with your recall—appreciate you sharing!

April 28, 2025

Dealership Rating

Employee Rating

I was very pleased with the sales and service I have received from Metro Ford of OKC received from Metro Ford of OKC More

by CHARLESHESTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Paul Myers, Juaquin Blanco, Vincent Willis

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Apr 28, 2025 -

Metro Ford of OKC responded

Thank you, Charles, for the kind words! We’re thrilled to hear you had a great experience with our sales and service teams. We appreciate your support!

April 02, 2025

Dealership Rating

Employee Rating

If you need a vehicle do yourself a huge favor and ask for Chris Derrick, or Brian Chan. Also Vince in finance better be your guy for an honest and super smooth process through finance. for Chris Derrick, or Brian Chan. Also Vince in finance better be your guy for an honest and super smooth process through finance. More

by brianmoore75

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Brian Chan, Martha Ortiz, Michael Stone, Donnie Graham, Vincent Willis

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Apr 03, 2025 -

Metro Ford of OKC responded

Thank you, Brian! We appreciate your recommendation and are thrilled to hear Chris, Brian, and Vince made your experience so smooth. We look forward to helping you again in the future!

March 22, 2025

Dealership Rating

Employee Rating

Denise was so helpful and got my car serviced quickly. Everyone in service was helpful Everyone in service was helpful More

by CHELSEABARNETT88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett

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Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, CHELSEABARNETT88! We're glad to hear that Denise and the service team took great care of you and your car. We appreciate your feedback!

March 07, 2025

Dealership Rating

Employee Rating

It was a great experience buying my vehicle from Metro Ford. Chris and the rest of the team were all very professional and made the buying process one of the easiest I have ever experienced when buying a Ford. Chris and the rest of the team were all very professional and made the buying process one of the easiest I have ever experienced when buying a vehicle. I look forward to being part of the Metro Ford family. More

by bullardkb

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Vincent Willis

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Mar 07, 2025 -

Metro Ford of OKC responded

Thank you for your wonderful feedback! We're so glad Chris and the team made your buying experience easy and enjoyable. Welcome to the Metro Ford family! 🚗🎉

Mar 07, 2025 -

bullardkb responded

Glad to be part of the Metro Ford family and looking forward to working with you all again in the near future. “The wife is ready to trade in her Chevy”!

February 20, 2025

Dealership Rating

Employee Rating

Chris Derrick was my salesman and he did a great job on helping me get my vehicle helping me get my vehicle More

by Gtagod74

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick

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Feb 21, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad Chris was able to assist you in getting your vehicle. We appreciate your business and hope you enjoy your new ride!

January 29, 2025

Dealership Rating

Employee Rating

Our salesperson was very knowledgeable about the truck. Overall our experience was good, just a long day Overall our experience was good, just a long day More

by RWOODS517

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Chan

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Jan 31, 2025 -

Metro Ford of OKC responded

Thank you for sharing your experience! We're glad to hear you had a good experience and that our salesperson was knowledgeable. We appreciate your patience, and we hope you're enjoying your new truck!

January 24, 2025

Dealership Rating

Employee Rating

This dealership along with the service department always gets me in and taken care of promptly. gets me in and taken care of promptly. More

by Dsbrewer20

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Matthew Martinez

Report | Print

Jan 24, 2025 -

Metro Ford of OKC responded

Thank you for your kind words! We're delighted to hear our team consistently provides prompt service. We appreciate your trust in us! 🚗😊

January 01, 2025

Dealership Rating

Employee Rating

Has always been a pleasure! No upsell pressure. Everyone is always pleasant and friendly.. Getting an appointment within a day or so was very nice . No upsell pressure. Everyone is always pleasant and friendly.. Getting an appointment within a day or so was very nice . More

by GNL3628

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Justin Payne, Marko Stilger, Matthew Martinez

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Jan 02, 2025 -

Metro Ford of OKC responded

Thank you for your wonderful feedback! We're so glad to hear you consistently have a pleasant experience with no pressure. We appreciate your trust and look forward to serving you again soon! 😊✨

November 13, 2024

Dealership Rating

Employee Rating

These guys play games, jack up prices and are none responsive when you email, text or call them. Overall dishonest. Worst car buying experience I ever had. responsive when you email, text or call them. Overall dishonest. Worst car buying experience I ever had. More

by vance.duncan

Verified Customer

Recommend Dealer

Other Employees Tagged: Robert Powell , John Harvey

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Dec 12, 2024 -

Metro Ford of OKC responded

Vance, we sincerely apologize for your frustrating experience. It’s never our intention to make our customers feel unheard or misled. We take your feedback seriously and will work to address these issues moving forward. Thank you for bringing this to our attention.

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