Matt Peters

They honored my requests and served me as fast as possible. Mikal my salesman was very accommodating and professional. The saleswoman in Canton was unprofessional and that is why I drove up to Parm possible. Mikal my salesman was very accommodating and professional. The saleswoman in Canton was unprofessional and that is why I drove up to Parma to purchase a vehicle I was told I could purchase in Canton. Mikal was very transparent about the process. More

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The whole team from internet sales, sales to finance was very knowledgeable, very friendly and helpful. very knowledgeable, very friendly and helpful. More

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Working with the staff is top tier. Made my purchasing experience wonderful. I want thank Mims(salesman) and everyone I worked with on my journey to buying the bronco. Made my purchasing experience wonderful. I want thank Mims(salesman) and everyone I worked with on my journey to buying the bronco. More

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Dennis Spiska was absolutely amazing he made it easy fun and exciting! He was very personal professional and worked with me. I would recommend anyone I know getting a vehicle to come to your facility to get and exciting! He was very personal professional and worked with me. I would recommend anyone I know getting a vehicle to come to your facility to get a car because of him. More

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Good people good deals easy to work with trustworthy salesman no pressure sales nice vehicles on there lot at all times!!!! salesman no pressure sales nice vehicles on there lot at all times!!!! More

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Above beyond ability to make a deal that benefits you and goes the extra mile. Miguel was a rockstar salesman. Came in on his day off, rolled his sleeves up and even prepped my truck and assisted with detail goes the extra mile. Miguel was a rockstar salesman. Came in on his day off, rolled his sleeves up and even prepped my truck and assisted with detailing. I would buy from anywhere Miguel is. More

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Everyone was awesome. The car I originally wanted was sold out from under me and my salesman went out of his way to find me the same car, but different color and better than the one I originally wanted. sold out from under me and my salesman went out of his way to find me the same car, but different color and better than the one I originally wanted. All I need is the other key and the manual book for the car More

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In finding the truck that was appealing to me, I made contact with Liberty Ford in Parma Heights. They came to the call answering my questions, not that of their own agenda. I cant say the same for t contact with Liberty Ford in Parma Heights. They came to the call answering my questions, not that of their own agenda. I cant say the same for their competitors that have been relentless and still blowing up my phone and emails several weeks after I clearly told all that I had found exactly what I was seeking at another dealership. Liberty Ford however was very accommodating. When I told them my time frames, my challenges, and my goals, they honored all and did not use any persuading tactics. In fact they went over and above. I had already made the decision to move forward with a purchase the vehicle in my sights not based upon them, but because it was precisely as I desired. An example of them going above and beyond is that when I defined the day to come out, I told them that my intent was to reach out to a friend or neighbor to bring me out to dealership so that I can test drive and validate expectations of the truck. They offered with zero pressure to have someone pick me up. They actually offered to even conduct complete deal at my home. I didn't do that, but I did accept the offer for the ride, which they ended up driving the truck I was seeking for me to test drive it to the dealership making clear that I was not obligated in any way. I felt no pressure of any sort ever and only felt they had my entire best interests. Dealing with multiple Ford dealerships, Liberty has become my favored preference. I fully endorse the professionalism of all the staff members whom connected to me at Liberty Ford. More

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Sales person Mayer Kahalil was informative, courteous and professional. The sales process moved smoothly, also trading in my existing vehicle, and I was still able to drive away with the new used car th and professional. The sales process moved smoothly, also trading in my existing vehicle, and I was still able to drive away with the new used car that same day. More

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Good experience @ Liberty We are very happy with our new to us Ford Edge. Dennis Spisak helped us find the "right one". Hadn't really considered an Edge but he suggested a test We are very happy with our new to us Ford Edge. Dennis Spisak helped us find the "right one". Hadn't really considered an Edge but he suggested a test drive. He addressed all of our needs as far as what we were looking for. Then he promptly addressed the things he agreed to if we purchased this vehicle. I've purchased several vehicles over my life time and have to say, this has been my best experience at any dealership I've ever visited. More

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